Umo Mobility

2.7
1.33K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Umo is your travel companion, an all-in-one transit app that lets you buy contactless transit passes with a tap, get directions, use map navigation, find your next bus or train schedule in real-time, and move seamlessly wherever life takes you. Umo gets you where you need to go, displaying transportation closest to you so that you can easily explore, pay and go.

Download Umo and get started today!

* Easy Payment – Use your Umo Wallet to buy passes and add or reload cash balances.

* Contactless Boarding – Tap “Show Code” in your Umo Wallet to use a code for contactless trip validation.

* Real-Time Information – Umo uses real-time data that provides timely and highly accurate bus tracker, train tracker or trip planning and guidance for both transit and other mobility providers, such as bike-share, car-share, micro-mobility, etc.

* Trip Planning – Get directions anywhere, at any time, and with your own preferences, such as arrival time, departure time, least transfers, less walking—and more.

* Accessibility – Every screen on the Umo app is optimized for VoiceOver and TalkBack technologies. Simply focus on an element (a button or a label), and VoiceOver / TalkBack reads the selected text aloud.

* Favorites – Select your favorite station or stop and opt in to next-stop alerts—so you’re always on-time.

* Localization – Umo supports over 40 languages. Simply adjust your Settings to your preferred language.

* Notifications – Umo lets you customize your explore, pay and go travel preferences. Receive instant service alerts via push notifications for transit-service changes, pass-expiration details, etc.
Updated on
Oct 19, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.7
1.32K reviews
Dawn Harty
November 14, 2023
Horrible app. 4 college degree people tried this app had to call customer support and they couldn't figure it out. I had a old account with a old phone. It wouldn't allow me to delete or update my account It still doesn't work right because I have a disability fare and I go through the DVR for a monthly pass and it still keeps charging me full price. Not to mention the elderly who have no idea how this works.
3 people found this review helpful
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Delerrok
November 16, 2023
Thank you for contacting us. Your local transit agency provides support for the issues you described. It sounds like you need to request that your local transit agency needs to update your fare type. Please contact your local transit agency at: https://support.umomobility.com/hc/articles/1500001596982 Thank you -The Umo App Team
Nathan
September 21, 2023
There's way too many problems in this app to cover in one review. The biggest ones I have are that there is no overall map of the transit system to look at. You have to choose specific lines to see where they run. It's also extremely annoying when I'm trying to scan my phone to get on the bus, and an ad starts slowly creaping up the screen that I can't close out of. It just seems like this app has too many problems to fix. I have encouraged my local transit agency to seek other options.
25 people found this review helpful
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Delerrok
September 25, 2023
Greetings - thank you for your feedback and suggestions. We are always working to improve the Umo App, and we will take your request into consideration for future development. We appreciate hearing from you. Best regards -The Umo App Team
Dustin Palmer
October 11, 2023
What a mess of an app. They are fleecing transit agencies. As an example: ticket cost $2 in Portland. App says you can load $1 and up to wallet. I try to add $2, two different cards keep failing, error just says "something went wrong." I try $5 on a hunch, it magically works the first time. If you can't get simple payment notifications right, what can you deliver??
9 people found this review helpful
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Delerrok
October 13, 2023
Thank you for contacting us. Your local transit agency provides support for all Umo issues. Please contact your local transit agency in Portland for assistance at: https://support.umomobility.com/hc/en-us/articles/1500001596982-Contact-Your-Local-Transit-Agency-#h_01EX4SH0H8T0JFPYMXZZ04F6EV Thank you -The Umo App Team

What's new

Thanks for riding with Umo! We've made some updates which includes bug fixes, improved performance and stability.