They charge a $35 even when you tried to do the right thing. Watch out it takes over a week to change account numbers on the app it's not worth the hassle for little amount you save. Now using the BJ's car works better and better savings
I don't buy gas from you because you're more expensive than everyone else without this. You don't need my driver's license and SSI. Period. And I'm not interested in ACH. Feel free to contact me when you bring your expectations closer to reality and your systems into the 21st century. Until then I will continue to shop elsewhere.
Rewards only show up when connected to WiFi, not cellular. Had to take my personal hot spot into the store to use rewards. Can reproduce 10/10 times.
Concept and savings are both good, but the app fails in usability, speed, and stability. Once installed, app name shows as "SmartPay". No mention of Cumbys. This causes it to be sorted under 'S', making it hard to find in a rush. No mention of the brand is certainly bad for brand recognition, but it is audio terrible for accessibility. Once in the app, it is laggy and probe to crashes.
I haven't been able to access my rewards for over a month. I even reinstalled the app but the button has vanished. When I was able to get to the rewards, they reflected ones that were expired.
I used to like it but then the My Rewards button went missing. I lost all my rewards. They used to be from the lowest price gas stations in the area now they're only average price. The gas station right next door near me is cheaper
Version 2.2.8 offers performance improvements & resolves critical bugs in SmartPay App.
Thanks for using SmartPay, the payment choice for your everyday needs!