Hero FinCorp - Customer Servicing App

Hero FinCorp, one of the fastest growing NBFCs of India, announces the launch of its exclusive Customer Servicing App for the customers of its Retail Loan Products - Two-wheeler Loan, Used Car Loan, Loyalty Loan & Personal Loan Customers.

All our products and processes are designed as per customer's requirements, but we understand many of our customers face issues or need help to resolve their queries.
In our constant journey to achieve customer delight, we were earlier offering call centre, email and our offices as channels for queries and issues resolution.
This customer servicing app is an additional channel for faster and easier
query resolution.
Our customers can get faster resolution for most of their queries with
just few clicks. In case you are unable to resolve queries or issues on
your own, you can raise a request with just a click.

Types of queries that can be resolved through this app are as follows:

1. Raise Request for Welcome Letter and Loan Repayment Schedule
2. Get EMI related Details and Alerts
3. Details of Paid EMI and Confirmation
4. Details on Bounced EMI and Penal Charges
5. Statement of Account (SOA)
6. Raise the request for No Objection Certificate (NOC) post the loan
Closure
7. Pay EMIs Online
8. Pay EMI Through Wallets
9. Pay EMIs through Offline Payment centres near by
10. Register or Switch the Mandate for Loan Repayment
11. Change the asset details in case of Bike Loan & Used Car Loan
12. Get updates on all our products and offers
13. Pay Advance EMI
14. Request for Loan Closure Request
15. Request to Foreclose Loan
16. Request to hold EMI

Hero FinCorp Customer Servicing App is the simple, fast and convenient way to resolve all your loan account related queries. Now you don’t need to call our call centres, send email queries or visit our offices to get your issues resolved. Just install Hero FinCorp Customer Servicing App to resolve your queries or to raise any request.
Hero FinCorp Customer Servicing App is available in English and Hindi languages.

Install the app now and enjoy a quick, easy and hassle-free journey with Hero FinCorp.