This app is very slow and hard to navigate, it takes at least a minute to log in or do anything as it takes a long time for things to load. An app I use for another pharmacy is very easy to use and I can refill a prescription in 3 to 4 clicks and it takes about 1 minute from start to finish. I use this other pharmacy for one med that is only available there. I would use for everything if it wasn't 65 miles away. Please improve your app.
Refilling prescriptions on the app is deeply flawed. Details: If a new prescription is on file, you have to call for a refill; you can't select it for fill on the app. Also if you transfer in a prescription from elsewhere, you can't simply have it put on file; it asks you to fill it. It also claims to tell you a prescription is ready to fill, but that isn't based on your insurance and thus it may be a refill too soon issue. A lot needs to be improved here when the core reason for a CVS is filling prescriptions.
One day, all my prescriptions disappeared from my account. Now I cannot set things to refill unless I have the bottle, and it doesn't even keep a record of the bottles I scan for refill. It's rendered itself completely useless, and even freezes when I'm trying to do basic stuff like navigate within the app. Terrible.
It's a great app it saves you time & money. You don't even have to get out of your car. All you do is order what you need get there and pick it up. How easy is that it's good for people that are sick with Rheumatoid Arthritis like me sometimes i can't even get off my car so i order ahead and just go and pick it up. I just love it, it works for me especially with the RA that i have helps me out a lot
This app constantly stops working..Huge company like CVS could spend a little to fix this bad app. TALKS ABOUT how convenient to order your prescriptions...well it has to work first. It's NO BETTER in the store either...Walmart here I come. If I am going to get bad service I might as well spend less.. FOLLOW ALONG EVERYONE!!
This app is evidently supposed to make things easier. That wasn't my experience. I spent 20 minutes setting up an account, only for the app to say they couldn't identify me. They sure didn't waste time getting my email address, so I'm sure I'll get some nice CVS spam to look forward to. Nonetheless, all I wanted to do was cancel a script THAT I DIDN'T EVEN ORDER. Worthless app and a waste of time.
• Access your CVS.com and Photo accounts quickly and easy with new single sign on.
• Save time creating your curbside pickup account, thanks to a streamlined process.
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