Aweful App There are six choices on the main screen. Only one works: account balance. The other 5 options result in an Error (R002) statement. Not worth 2 cents in value!
Terrible I can login to the website but not the app. Feeling better after reading all the other terrible reviews. Customer service was unprofessional and unable to do anything.
Crystal-clear images are never accepted by reviewers after they are submitted thru app. Reason: "documentation provided is not legible." Every. Single. Receipt. They're printed (not handwritten!) too. Makes the app useless, as you need to fax in each receipt.
The worst phone app ever No images can be submitted by the camera because it reduces the image quality so bad it becomes completely illegible...I must copy my original images to my PC then manually reduce my images one at a time (so it can be under their 2 Meg limit) then manually add them to my claim from their website. They've wasted so much of my time not to mention their own employee's time rejecting claims because the images are unreadable...
Whats the point!? If your app doesnt work properly and the photos are distorted, WHAT'S THE POINT IN HAVING THE APP? Im thinking my documentation is there then my card is disabled. I called and its because the receipts are blurry. SO IS THAT MY FAULT OR YOURS IF YOU KNOW THERES A PROBLEM WITH YOUR APP? So you should unblock my card until you can fix your app! Get it together CYC.
Can't even log in I have no problem logging in from the computer, but the app won't recognize. Ridiculous.