Who the heck designed the part to enter your birthday? If I was my parents age I would have to hit the button to swipe months over 800 times. What a terrible app, the whole thing is poorly made.
It's convenient to have access to my account on my phone, but the app destroys the quality of pictures I upload so EVERY TIME I am required to fax in my proof of services. I look at the pictures that my phone takes and see in crystal clear detail all the services rendered, patient info, date of service, etc. When I call the company to see why they can't see this detail they tell me I uploaded a file that is illegible. Of course, if I upload the same image through the website instead of the app I have to limit my file size to 1 MB, which is poor detail. It seems to me the company wants to do what they can to hold on to you're money so they get to keep more of it after your plan expires each year. Making document uploading difficult is another way to delay them paying you.
Unusable. Crashes and can't use.
Fails to log in (vs PC log in). Constantly crashes. This company has horrible claims processing logic; everything needs documentation, but the app doesn't work. God awful.
Lmbo...The other reviews were correct! Lousy...Installed app at 4pm uninstalled app at 4:15pm after being kicked out of the system three times. Useless please don't waste ur time, use ur home computer to scan then upload.
Despite having one of the best phones on the market with a ridiculously good camera, photo for receipt is always illegible. Given this seems to be impossible for you to fix, please add ability to submit .pdf on the app. It is easier for me to convert jpg to pdf than to get your app to not garble jpg