Useless I'm unable to use my phone to upload forms... It keeps logging me out when I choose "View Claims"...It's just frustrating using this app. I just use my desk top to process claims.
Can't login Can't login through mobile app. Then I updated it and still got same error. Eventually submitted what I needed online after 3 or 4 attempts on that site - if my session expired there because I got pulled away, a re-logon brought me to a blank page on the site. Then I had to close the browser session and log on again.
The app doesn't work and they won't fix it. They need to fix the app. You go into the claim to load the picture and it won't load from existing and errors out when you take a picture that they can read. Will not go through this next year.
Not Useful! Will not allow me to upload my documents so my claims remain unsubstantiated! Ugh
Can't upload docs I just upgraded my phone to the galaxy s5 and this app shuts done when I try to upload documents for my claim. This app worked perfectly with my galaxy s3, but is useless to me if I can't upload.
Please Fix Unable to upload documents. Used to be able to.