Kaduna Electric

Kadelectric

About this app

Welcome to the official KadElectric Mobile App—your all-in-one digital assistant for managing electricity services with the Kaduna Electricity Distribution Company.

Designed to make utility management seamless and hassle-free, our app puts power directly into your hands. Whether you are a registered customer or a guest user, you can pay bills, buy tokens, and manage your meters anytime, anywhere.

KEY FEATURES:

⚡ Fast Token Purchases (Prepaid Meters)
Buy electricity tokens instantly with just a few taps. Use our safe, integrated payment gateway to complete transactions securely and receive your token code immediately.

👤 Guest Vending
Need a quick token without registering? Use the "Guest Vend" feature to buy electricity tokens on the go for any meter number.

💳 Simple Bill Payments (Postpaid Meters)
View your current electricity bills, review previous statements, and make fast, secure payments online to avoid service disruptions.

📊 Multiple Meter Management
Save and manage multiple meter profiles (home, office, rentals) in one account. Easily switch between meters to buy tokens or pay bills without memorizing long account numbers.

🔒 Secure & Convenient Login
Protect your account with modern security features. Enable Biometric Authentication (Fingerprint or Face ID) for quick and secure access.

🛠️ Customer Support & Support Tickets
Have questions or complaints? Lodge support tickets directly within the app, attach relevant information, and track the progress of your resolution in real time.

📢 Outage Reports & Updates
Stay informed about scheduled network maintenance, grid issues, or general restoration updates within your service area.

What’s new

• New Vending Options: Easily buy electricity tokens using Card or direct Bank Transfer.
• Multi-Payment Fallback: Seamlessly switch between Card and Bank Transfer if a transaction fails.
• Token Recovery & Support: Instant token report request feature if token retrieval is delayed.
• Redesigned PDF Receipts: Download official, beautifully formatted PDF payment receipts directly to your phone.
• Quick Vend Navigation: Improved initial screen experience with instant Quick Vend access.
* Bug Fixes