Cytracom Mobile

Cytracom LLC

About this app

Bring your business line with you, wherever you are! Cytracom Mobile brings the power of our cloud-based UCaaS communication platform to your Android. Simply log in with your Cytracom account credentials and start connecting.

TAKE CONTROL OF YOUR PHONE CALLS
- Make and receive business calls from your personal device.
- Seamlessly merge, split, and transfer calls to keep your communication efficient - even on the go.

CONNECT FASTER WITH BUSINESS MESSAGING
- Connect with people in their favorite way - through text - all from your business line.
- Collaborate with teammates using Rooms and Direct Messages.

SHARED INBOXES: ONE VOICE. ONE THREAD.
- Now, customers can reach you through a single business line while your team joins forces behind the scenes.
- Collaborate privately with internal messages and mentions.
- Know which internal team members are active, and when they are viewing or responding to a Shared Inbox.
- Priority tags help you prioritize your client conversations.

CHECK VOICEMAIL AT A GLANCE
- Read your voicemails on the go with Voicemail Transcription.
- Listen to voice messages and manage your voice mailbox from anywhere.

New to Cytracom? Cytracom is a UCaaS provider focused on meeting the needs of the small-to-medium business landscape with advanced communication solutions. Check out https://www.cytracom.com/partners/locate-a-partner to find a partner. Looking to partner and sell Cytracom? Check out https://www.cytracom.com/partners/partner-program to get in touch.

Ratings and reviews

I hate this app so much. So SO much. My calls drop, I get randomly muted during conversations which confuses the heck out of my clients, and it does not integrate well with my Bluetooth headset (Plantronics brand, if you're curious). And no real resolutions for any of this. If I could give this 0 stars, I would.

Barely functional except for sometimes. loses audio when screen times out, but not always...enjoy that one. will work with Bluetooth headsets.. usually...the audio device used will sometimes change mid call. It's honestly the worst app I have used in years, but it is functional. Kinda sad for a business product, but maybe they want everyone to use iOS for some reason?

The app is very easy to use, and looks great! A few bugs I've found: Calls are being flagged improperly ie inbound calls are getting flagged as missed even though I answered them. While on a call, if someone else calls you your phone vibrates which causes a very unpleasant noise for the person on the other end.

What’s new

This release fixes 15+ critical crashes including app startup, call handling, messaging, and audio playback issues. Key improvements: enhanced Android Auto call notifications, better car integration, fixed ringtone crashes, improved fragment stability, and resolved service lifecycle issues. Significantly enhanced app reliability and user experience.