
Martin Burrows
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I've edited this review as the app keeps me logged in now, so the previous issue is fixed. However the main issue now is the car rarely responds to requests to turn on the air conditioning remotely with the app, especially when it's not plugged in to a charger. For me this is the main function of the app, especially in cold weather when it needs to warm up and defrost. This puts me off buying another Dacia or Renault EV.
2 people found this review helpful
RENAULT SAS
January 9, 2026
We appreciate your review and we're sorry if the App is not working as expected. Please contact your Customer Services team for assistance. Thanks. My Dacia Team.

Jack Richmond
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Always has an error message. Todays effort has logged my out three days in a row and now when I try to log in, when it takes me to the Renault website, a big red 'X' comes up says error. Terrible app, needs a proper developer to take ownership and maintain it. not sure I'll be keeping the dacia if it continues like this. updated 23rd january 2026 at 17:00, error message gone but now it won't remote control the air conditioning. Just get a developer who knows what they're doing.
RENAULT SAS
January 29, 2026
We appreciate your review and we're sorry if the App is not working as expected. Please contact your Customer Services team for assistance. Thanks. My Dacia Team.

Vedat Aksoy
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Absolute disgrace of an app! Slow and unstable. Code names iso buttons, no feedback if airco actually was successful, logs out constantly and now cant even log in anymore. And no updates for a while fixing issues. What is the person tasked with this app being paid for?? Renault assistance are unprofessional and incompetent which is a perfect reflection of this app. All in all very sad. Edit after receiving a copy/paste lazy response from developer: Too bad i cannot rate ZERO stars..
RENAULT SAS
February 3, 2026
We appreciate your review and we're sorry if the App is not working as expected. Please contact your Customer Services team for assistance. Thanks. My Dacia Team.