I use this app for milk delivery and every now and then, milk is not delivered. Ignoring the inconvenience, this app still deducts the money n it becomes ur job to do chasing
Super bad and pathetic service. I used it for first time and they did not even take pains to inform that service is not available at your location and took the money in advance. Next day when order was not delivered I asked and then they informed service is not available. My money has also not been refunded.
This is the worst shopping app. Don't use this. Even after reminding them for several times since 3 months about items not being delivered, they have not taken any action. Every time you order anything they deduct from your wallet without even checking if the item has been delivered. Again I have remind them to refund. There service is pathetic. 👎👎👎👎👎
Good point - There are large number of product items and delivery time is early morning. Problem is no email/chat support and also ticket number is not assigned on making complain on call. So each time call goes to new person and need to repeat my problem again due to lack of ticket system. Finally my problem was solved but proper ticket system for on call support should be also provided,
Using daily ninga app and it's services have been really a wonderful experience for me it caters to the demands of all the daily household requirements everyday without fail. This app works incredibly good and access to all its contents are really flexible which counts allot to user. Also it customers service is by far better, handles all customers related issue greatly and satisfactorily.
Don't rely on them for anything. For the past two weeks they have been promising to deliver milk in the morning after having taken upfront payment but cannot deliver a simple thing. Crooks of the first order.
- delivery charges for the service
- performance improvement
- bug fixes
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