_Mercedes me

11.1K reviews
Content rating
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About this app

Any time and anywhere. With the Mercedes me app on your Android smartphone you have your personal point of entry to the world of Mercedes-Benz and direct access to your vehicle at your fingertips at all times.
You can obtain current information on your vehicle, navigate safely and reliably to your intended destination and use the news offering and other services from Mercedes-Benz.

The Mercedes me app at a glance:

Mercedes me connect
Always connected. Mercedes me connect provides you with a direct link to your Mercedes-Benz vehicle and offers you a host of useful functions:
• Status inquiries (e.g. mileage, tyre pressure, fuel level, battery charging level etc.)
• Remote access to your vehicle (e.g. locking and unlocking of the doors, (de-)activation of stationary heater/ventilation)
• Facilitated trip planning (direct transmission of destination addresses to the navigation system, notification as to ideal starting time, etc.)

Mercedes me News & notifications
You can have news relating to all aspects of your vehicle and the world of Mercedes-Benz sent directly to your smartphone - as push messages, if you wish.

Digital anticipation
Experience the production of the Mercedes-Benz you ordered with our extraordinary online service.
Currently available in Germany for the following model series: Mercedes-Benz A-Class, CLA, GLA, B-Class, CLS, E-Class and S-Class.

Mobility Services
Flexible in every situation. All-round mobility - with your own Mercedes-Benz vehicle or through integration of the services from moovel and FREE NOW - Mercedes me gets you just where you want to go.
Requires installation of moovel and FREE NOW apps.

Other functions:
• The Mercedes-Benz Concierge Service offers Mercedes-Benz customers an extra special premium service.
• The app provides you with support in case of accidents or breakdowns and enables you to book service and maintenance appointments via the app.
• The app tells you about parking options at your destination
• Customised information: You decide which notifications you want to receive on your mobile device

Please note:

• The Mercedes me connect services only work with Mercedes-Benz vehicles that are equipped with the Mercedes me connect communication module. The functions may vary depending on your vehicle's equipment and your booked services. Your Mercedes-Benz partner will be happy to advise you.
• To use it, you also need an active, free-of-charge Mercedes me account.
• Continuous use of the GPS function in the background may reduce your battery running time considerably.
Updated on
May 14, 2020

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available

Ratings and reviews

10.8K reviews
A Google user
July 21, 2019
I wrote a pretty bad review a couple of years ago about this app. It was unstable, very often unable to connect, but the most frustrating thing was receiving lots of random messages saying my car was unlocked when instead it wasn't. I have to say things have been improved a lot since then, and switching to my new A Class, everything works better now. I have just purchased the "vehicle monitoring" package for a year, and it's annoying that you are unable to set the geofencing through the app.
4 people found this review helpful
Mercedes-Benz AG
July 23, 2019
Hi Pasquale, we glad to hear things are working better now. In the app itself under "valet protect" you can set a geofence if the car has it under the "Notifications" section, if more info is needed please call 📞 00800 9 77 77 777 or if you wish via email 📩 mercedes_me_connect@cac.mercedes-benz.com/ Best wishes, Your Mercedes me App Support Team
A Google user
February 23, 2019
Cool idea with a few cool features. Unfortunately I can't change between metric and imperial units, that seems like a basic feature that is missing. *update* please support sharing addresses directly from Google maps. Sending an address to my car doesn't always work very well. I have to reopen the app on my phone and then it seems to arrive at the car.
4 people found this review helpful
Mercedes-Benz AG
February 23, 2019
Hello, our app developers are creating a fix for this issue and it will be deployed in an update due out very shortly together with the measurement unit issue, apologies for the inconvenience. Our Mercedes me Team are always available for any questions you may have on 📞 00800 9 77 77 777 or 📩 mercedes_me_connect@cac.mercedes-benz.com
A Google user
November 21, 2019
Menu is not intuitive, you have to go to unexpected areas to find what you want. When updating, you need to reintroduce login and password once again. You NEED to update whenever there is a new version, not up to us. Annoying that I cannot choose my language independent of my country of residence (I live in belgium but want to be able to use English). Has some interesting features, but beyond that, it is a bad app.
18 people found this review helpful
Mercedes-Benz AG
November 21, 2019
Hi João, thanks for your feedback 👍. Updates are not compulsory, however not updating can affect app functionality. You can set your phone to update apps manually, this varies between phone operating systems. The app takes the language you use in your phone, its not location related. Expect major changes to the app soon 😃

What's new

The latest version of the Mercedes me app comes with the following improvements and bug fixes:

• We have further stabilized the app

We wish you a lot of fun with your Mercedes-Benz vehicle and the Mercedes Me App!

Still have problems or something isn't working? Please contact our App Support or write to mercedes_me_connect@cac.mercedes-benz.com