Downloaded on 2 phones and crashes whenever it opens As the title says, I've downloaded this app on more than 1 device, and it worked perfectly the first time I opened it. Then after that, on both devices, the app crashes in the background with the message "Guides has stopped working". This is quite insulting to a brand like Mercedes-Benz as I use this app for work purposes. How else am I going to give customers information on their cars if the official app won't even open. Very disappointed. 1/5
Awesome App Works fine if you know how Technology Works. If u have any issues with any apps just clear the cache and data for the app. If u don't know how to do it then Google It. But Mercedes as a Brand and how it's marketing on this app has shown us is brilliant.
After update is this app lost pré 2011 C class support My pre facelift manual as gone render this app unusable for me. My car has 5 years and don't have support in app. "The best or nothing" in this case the nothing part was very sad
Awful, hideous embarrassment Hard to navigate, unnecessary and stupid. Indistinguishable from a broken wiki. Just give us a pdf
Poor reliability. If my Merc was this reliable I would never buy another! Mercedes don't supply printed manuals now so it's essential this guide, once downloaded to a smartphone, stays working. I find it just stops working after a few weeks. I'm on my 4th re-download now and no sign of an improvement. Attempts to use just show unhelpful message "Guides has stopped working". If you have a problem out of range of wi-fi or internet signal then you can't just download again to fix. Totally unacceptable! This app is damaging the Mercedes brand. Please please just get it fixed. It's so bad it will make me reconsider if buying another new Mercedes is a smart idea and undermines my prior perception about Mercedes reliability.
Rubbish. No guide for my 2014 CLS AMG (pre facelift). Amazing that when you spend 100k on a car you can't even get support for it in the Manufacturers app.
"Downloads over mobile network" only if the setting is active
Adjustment of the vehicles and model years in the vehicle selection
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