It kinda sucks
Can't delete card information if you want to get rid of app or delete account. Tried to arrange a ride and none of the drivers ever answered the request. Very disappointing.
Failed to pick me up on first use. No easy way to delete account and associated information. Must associate credit card info, rather than just charge in a car. Disappointing.
Drop off location doesn't work. No way to contact anyone. Not a reliable service at all.