App does not function properly - magazines subscribed do not download and all customer service can do is ask us to delete the app and reinstall. Latest version of Android app also has the same bugs - shows the magazines 100% downloaded but when you open the magazine -it shows a black screen with a download icon. Would never recommend this app - especially since there seems to be no way of resolving my problem of not being able to download and read my subscribed magazines.
Things go from bad to worse with Magzter! I have updated the app and I can no longer read my favourite magazine unless I purchase it! My account is through Gateshead Library. I can download other magazines, but Computer Shopper has stopped. UPDATE. After uninstalling Magzter and re-installing, my magazine downloaded! ANOTHER UPDATE! 11months after my last review the app has stopped working again after a software update! I now cannot download anything, it tells me that it is " Waiting to download".
Subscription plans are a big trap. I subscribed to Gold lite and can't read a single magazine or article because guess what - all are premium content and u need Gold subscription. I can't even find the option to unsubscribe. I have no problem paying money but I hate being tricked.
Overall a good experience for me. But downloaded magazines are only of pdf format. Why can't you add support for EPUB/MOBI format so that reading in mobile will be lot more easier !
I had paid for a year's subscription of Gold and my credit card had expired since. Why do I keep getting mails saying that I need to update my credit card to enjoy an uninterrupted service? How does it matter since I have already paid for the year's subscription?
My subscription is valid till July 30th. A month more before it is renewed. I am unable to read the magazines or download based on my subscription. Sort this out or give me an extension.
- Minor Bug Fixes
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