This app sucks DO NOT USE. orders take over 2 hours and when i called to complain, i was blamed for ordering from a place thats far, she even said she didnt want to take my order but they made her ( which is not my fault, they are the ones that supply the restaurants depending on tour location ) will NOT be using this again
We love the service however they have a current special for $15 off your next 3 orders ($5.00 each order 3xs) if you use Android Pay. We installed Android Pay and proceeded to order when we noticed the prices had increased. We had previously ordered from this particular restaurant. We uninstalled Android Pay and the price went back down. Advice: watch any promotions they have and the menu prices changing other than that we love the delivery service.
I appreciate the delivery of food that is not delivered by the producer, however i absolutely hated the fact that my deliverer did not speak english. He had simple directions and when he got lost, which he should not have, i could not understand any word he was saying! Eventually i ran for about a mile to find him and whadya know, I can not understand him in person either. This made the process extremely annoying, but i did get a pre-meal workout. I am thankful for the creation of this app, but the deliverers should all be able to SPEAK ENGLISH!
Worst app ever and terrible customer service. After my food had been ready and sitting for an hour the driver had still not picked it up. The first customer service rep told me she told them to "keep it warm" and ended the chat. Finally after peaking at length to another customer service rep they cancelled the order and issued a refund and had the audacity to ask if I still wanted the food. After its been sitting at this point for 90 minutes? PASS.
Failed to deliver my food when order was made an hour prior to restaurant closing. Didn't even receive a call saying they couldn't deliver instead I had to wait 20 minutes past the delivery time and open up a help ticket 😡
I really wanted to give it a try, but the app is awful. It keeps telling me my address doesn't exist. It even came up on the drop down menu, but yet it doesn't exist. Not worth the frustration.
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