
Barrett Agent
Terrible experience with this app. Verification process was fine and efficient, but tried to add recipient for first transfer, and keep getting error message. They said IT is working on a fix, but 6 days later still the same problem! I guess they don't value my business, so my patience with them is finished.
20 people found this review helpful

green9832
Totally Unreliable! They changed the application when I was abroad. They didn't save their existing customer's details. They say that you should reopen your account. You can't do that if you're out of the country because they need to send a text to your phone. That's impossible to do in certain countries in the Middle East, even with roaming data. Roaming data credit costs a fortune on Thai networks anyway. Basically, don't rely on this guys if you are out of the country regularly.
8 people found this review helpful
SawasdeeShop Co., Ltd.
June 19, 2023
Hello K.Green, We apologize for the inconvenience caused and shall investigate this issue and hopefully fix it for you for good. We do appreciate your patience and acknowledge your feedback. We have contacted you by Chat to assist you further more or if you would like to contact us on (+66) 2 821 6555, we would be more than happy to help you.

Ryan Scott
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The money transfer service that I have tested with the most cost-effective service fee has a minor drawback regarding transaction processing time. There are instances when it could take up to two business days before a transaction is successfully processed and approved, which is not the case with Western Union that processes transactions rapidly, even on weekends. Nevertheless, if there is no urgent need for speedy transaction processing, this application is a suitable option.
9 people found this review helpful
SawasdeeShop Co., Ltd.
June 12, 2023
Hell Khun Ryan, the processing time for all transactions is based on regulatory compliance checks (if any) and consideration of weekends and holidays in Thailand, the US, and the receiving country. We appreciate your feedback and are constantly working on improving our processing timelines and enhancing the user experience every single day.