Cape Fear Delivery was founded on the belief that you, our amazing customers, deserve a quality delivery service. Our goal is to make your life easier one delivery at a time. At Cape Fear Delivery, we are 100% committed to providing you, the great people of the Wilmington area, with the absolute best delivery service imaginable.
Our experienced staff understands the key to operating a successful delivery service starts with a set of standards, defined goals, and principles. We operate using our ASAP model to ensure we consistently provide you with a quality delivery experience. We put our efforts into four areas of customer service:
We believe accuracy is a key component to our success at Cape Fear Delivery. We feel it is important that every aspect of your delivery experience, such as your promised delivery time, is accurate and on-point. Typically, our staff and delivery specialists will update you if your order might take a little bit longer than originally expected.
Don’t worry friends, we’re not talking about delivery drivers speeding around the streets of Wilmington. Instead, we’re referring to treating your deliveries with a sense of urgency. Cape Fear Delivery is in the business of getting your delivery to your door as quickly as possible.
At Cape Fear Delivery we feel it is vital to hold ourselves accountable. We all make mistakes, but at Cape Fear Delivery we take responsibility for our oversights. We strive for excellence each and every day. We feel we owe it to you, our valued customers, to run our delivery service in an honest and transparent manner.
Cape Fear Delivery is extremely proud to be Wilmington’s #1 restaurant and grocery delivery service, but that did not happen overnight. Cape Fear Delivery’s success is partially due to the level of pride we put into our work. Taking pride in our service and our work fuels our ability to provide you with a pleasant and worry free delivery experience.
As we continue to grow and expand our list of amazing delivery services, such as On-Demand Ordering and Event Catering, we will always remain dedicated to upholding our ASAP principles and delivery standards. We plan on providing you with a great hometown delivery service for many years to come. It is an honor, pleasure, and joy to serve you. Thank you for letting us make your life easier one delivery at a time.
Remember, we also deliver items from the grocery store or the pharmacy. Did you forget an item from the store? Didn’t have time to swing by the pharmacy? Maybe you simply don’t want to put up with the hassle of driving through all the traffic and fighting off crowds. No need to worry, friends. Simply give us a call or fill out a courier request form, and we will have it to your door right away (usually within an hour).
About The Founder
Michelle Barrow, our founder and owner, understands the delivery business from a delivery specialist’s point of view. Barrow started the business entirely on her own less than 10 months ago. Serving as the owner, dispatcher, and sole delivery specialist, Barrow worked tirelessly to build Cape Fear Delivery into Wilmington’s #1 delivery service. Today, Cape Fear Delivery employs over 20 delivery specialists while serving more than 1500 customers every month.