Never had a single problem using this application in Spain. It is perfect for ordering food whenever you don't want to leave the house, apartment, or hotel you are in in a foreign country. The only thing to look out for when using this is making sure that the open and close time of the restaurants you are ordering from are accurate. Sometimes they can be a little off.
Very good app just wish was more of a choise in my area would love to order some chineese from it. Also the delivery circle seems to small I would like some stuff from a little further away. Would also like some photos of what I'm ordering. Be advised it quickly gets expensive.
I stopped using there service after watched the drivers jumping and pushing behind customers without paying on The Underground. Disgusting.
Terrible. Ordered food last night, it was delivered 12-13 hours later! No clear messaging or even visble messaging for times.
Ordered food, received a receipt, waited an hour, called deliveroo, was told that the order was cancelled, no reason given, no apology given. Will not use again.
I ordered a KFC wicked bucket, it came with no chips and no pepsi, they refunded me my money as KFC wouldn't play ball an resend my order, I'm still unhappy with the service, but you can't be fairer than that I guess, I feel bad for taking full money back but also got screwed over.
We make frequent improvements to the app. Update to the latest version to make the most of Deliveroo!