Fairly unhelpful I've had the app installed for months and used it rarely. Today I wanted to use it to change the submitter on a ticket. The submitter list is unordered and unfilterable. Tickets with many comments will lock up the whole app while it loads. And you can't close the app with the back button. The app is fine for most tasks, but when it fails, it epic fails.
A must for admins on the run If your duties include deskside support, you can update service desk cases from the app, push fixes, and escalate or refer to another analyst without disengaging from the end user. K1000 Go is a required app for everyone on my organization's support team. The only drawback is Dell having the app's permissions borked so it won't install to a first-gen Nexus 7 without 3G. I had to force download the APK, then install on my Wi-Fi-only Nexus 7. A helpdesk tool should never require the presence of cellular data to install.
Times out right away I need this for work but it times out as soon as I log in on my Galaxy S5. Works fine on my iOS devices.
Lifesaver I use this at least 5 times a week. Never lets me down.
Works on MOTO X Previous comment says it doesn't work on Motorola, but it works on mine running Android 4.4.4
Not functioning Could not view any information after login. Now the sign in botton does not work.
• Receive server monitoring alerts from the K1000 and work with them (requires K1000 v6.3+)
• Service Desk enhancements (client side enhancements to align with server enhancements from K1000 6.3 release)
• Launch Dell Quick Resource Locator (QRL) from K1000 GO. QRL enables users to get access to system information, manuals, how-to videos, and more using their mobile device and a model-specific QR code on certain Dell devices.
• Support for Android 5.0
• Various defect fixes and UX improvements
Extends business applications beyond the desktop and into the palm of your hand.