I have not been able to use this app for months and months. We are coming up on renewal, guess i need to start looking.
Rebranded wow. Pin login still broke.
The broken pin save is absolutely killing my service excellence.
Newest update crashed pin login This is a very efficient app and used it a lot but since the update I have to modify my credentials(retyping a letter) then hit login every time I open the app. Please fix and will be back to 5 star review :) thank you developers
Having to update password Is good and easy to use however ever since latest update it crashes. I have found out though that if I just change the last digit of my password it will load correctly, very annoying though. It looks like this only happens on android though as my work colleague has ipad and doesn't do it.
Used to work Most recent update crashes every time I try to load
Bug fixes in this update:
* Can now view ticket attachments whose filenames have spaces (Also requires version 7.1 update on the appliance)
* The "Show Attachment Only" option in ticket details will now hide comments without attachments
* The "Owners Only" option is now available when adding a comment to a ticket
* End users can now search knowledge base articles
* Users can now link an asset to a Service Desk ticket
* General bug fixes