Creating account is a disaster If I could give this app a ZERO I would. After entering all my account data I get to the birthdate field. MM/DD/YEAR. Simple, right? NOT!!! There's a pop-up calendar, and you are forced to scroll backwards MONTH BY MONTH until you reach your birth month AND YEAR. AWKWARD! This would be BAD ENOUGH if you're a Millennial, but if you're a BOOMER, it's truly an ordeal! So I did, but after I've gone through all of that, it came back with something was invalid. GRRRR. So I tried again: SAME THING!
Instant Uninstal I instantly installed this after it was trying to make me scroll all the way through EACH month and year to get from 2016 to 1974... If the developer of this app was this stupid in such a drastic design flaw then I will only assume all the rest of the negative complaints about this app is valid. Goodbye.
Can't log in When I try to log in for the first time, I get an error message saying my account is locked out. I know this is not true because I can log in just fine online using my phone's browser or a desktop. I also checked and rechecked that I used the right username and password.
I'm not sure how Delta Dental's engineering team is managed, but I would recommend that everybody stop working on little new features and enhancements, and actually figure out what is causing the "Unable to fetch data from server. Please try again." error. Nobody will care about "log in with touch ID" and "save five preferred dentists" if they literally can't log into the app.
App crashes ALOT This used to be such a useful app. Now it's slow, constantly crashing and is a nightmare. Please bring back the old app
Not good! I stalled on myway asus and dell pads, one has 3.3 other 5.1 android.Crashed and burned and locked up BOTH pads.Garbage code.
Features with our new redesigned app:
-Touch ID for logging into the app.
-Save your ID card to your Wallet.
-Save up to five preferred dentists.
-Save your dependents to the app for easy access to their benefits and claims information.
-Find out how your smile scores by using our LifeSmile Score assessment tool.
-Make brushing fun with Toothbrush Timer.
-Looking for insurance? Find the contact information for the Delta Dental member company providing coverage where you live.
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