Instant Uninstal I instantly installed this after it was trying to make me scroll all the way through EACH month and year to get from 2016 to 1974... If the developer of this app was this stupid in such a drastic design flaw then I will only assume all the rest of the negative complaints about this app is valid. Goodbye.
Creating account is a disaster If I could give this app a ZERO I would. After entering all my account data I get to the birthdate field. MM/DD/YEAR. Simple, right? NOT!!! There's a pop-up calendar, and you are forced to scroll backwards MONTH BY MONTH until you reach your birth month AND YEAR. AWKWARD! This would be BAD ENOUGH if you're a Millennial, but if you're a BOOMER, it's truly an ordeal! So I did, but after I've gone through all of that, it came back with something was invalid. GRRRR. So I tried again: SAME THING!
Can't log in When I try to log in for the first time, I get an error message saying my account is locked out. I know this is not true because I can log in just fine online using my phone's browser or a desktop. I also checked and rechecked that I used the right username and password.
I'm not sure how Delta Dental's engineering team is managed, but I would recommend that everybody stop working on little new features and enhancements, and actually figure out what is causing the "Unable to fetch data from server. Please try again." error. Nobody will care about "log in with touch ID" and "save five preferred dentists" if they literally can't log into the app.
Add Payment option This app needs to have the ability to pay your bill for insurance on it. It would make life so much easier! I don't like having to call and listen to a stupid automated person who doesn't understand anything.
UI needs work App fails for the purpose of using it as an insurance card. On a phone with a relatively small screen (Moto G 4.3") the insurance card is so small as to impede readability and cannot be zoomed. I could not read many details and some text was overlapped. Worse, clicking the card shrinks it and can't be obviously dismissed (who would guess swipe dismisses?). Scrolling back month by month to the 70's to add a dependant? Seriously?! To use the app, I had to set up a hotspot and use a big screen tablet. Doh!
Features with our new redesigned app:
-Touch ID for logging into the app.
-Save your ID card to your Wallet.
-Save up to five preferred dentists.
-Save your dependents to the app for easy access to their benefits and claims information.
-Find out how your smile scores by using our LifeSmile Score assessment tool.
-Make brushing fun with Toothbrush Timer.
-Looking for insurance? Find the contact information for the Delta Dental member company providing coverage where you live.