DO NOT BUY THIS SYSTEM Utter waste of time! Worked off & on for couple of months but its now stopped working completely. The app isn't compatible with the latest Android version, which they of course don't tell you. The online log-in only works with an ancient version of Internet Explorer, it doesn't work with Chrome or Firefox. The IP gateway has a habit of losing synch with the Internet, which causes annoying "lost comms" bleeps usually during the night. Technical support are terrible, and as the severs and IT support are in Taiwan, it takes weeks to get any help, if you get a reply at all that is. It truly is a waste of money!
Appalling no longer works, the whole point of this alarm system was the usefulness of the app. No app no system. Will never purchase from Response or Friesland ever again not a professional company.
As the manufacturer has stated themselves on here it is incompatible with the latest android operating systems and so the camera doesnt work and there are constant disconnects. They have stated that they are working on an upgrade however this has now been ongoing for months which is unacceptible for any product but in particular for a security product ! Marshmallow OS came out the 5th October 2015 it's now 14th September 2016 and it still doesn't work they claim they are working on it I don't believe them. It worked for a short time at the end of 2016 but January 2017 its once again not working hope it doesn't take them over a year again to fix it. I really I wish that I hadn't bought this it was a big mistake. Don't expect any support you get an automated reply to an email to their support and then nothing.
Doesn't stay connected to alarm system, gives no warnings when the app has logged out. I've been waiting for over a year for an update to this app to make it work at all. If you're using Android, don't bother installing this, it wont work.
Disgusting that friedland can sell a product and ignore customer dissatisfaction. The software by Everspring is crap, it does not work. Don't expect your phone to work with your system. It does initially but then fails.
Waste of time, won't let you log in saying the user/password fields are blank when they aren't
1. Fix crash problem on Android 6.0 when watching live video.
2. Fix unable to playback video bug with Android 6.0.
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