Duane Vick
This app is barely useful. Freezes on startup, won't work well with fingerprint authentication, tries to send an OTC to my email but when I go to retrieve it and come back to the app, the input screen is gone and yet I can access my bank information. Your app is a security nightmare. Your developers probably couldn't code "hello world" without copy/pasting from the Internet.
4 people found this review helpful
Desert Financial Credit Union
April 3, 2024
Hello, Duane. We're sorry to hear that you are having issues with our app. Please give us a call at (602) 433-7000 so we can learn more.
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Edit: The new recolor uses an ugly version of orange. After tapping Transfer, the window auto-closes. Original: UI update is awful. Previous design was actually cleaner and looks better on a mobile device, not this oversized text and info on cards. There was no reason to remake the wheel. App animations cause delay and make the app feel slower than it actually is. Also, if you really want a clean design, remove the ad graphic that's at the top of every screen, completely useless.
21 people found this review helpful
Desert Financial Credit Union
March 20, 2024
Thank you for sharing your feedback with us. We're sorry to hear that you are unsatisfied with our recent update. We will share your comments with our team.
A Google user
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great app! only request is that i can't swipe through my accounts. i have to go back to the main menu and select the account I want to view. the app is set up to swipe through each of your accounts but it just gives my a refresh symbol and never moves off the dirst account. pls fix, this has been an issue from the very beginning. i have even called in for help and they told me to uninstall/reinstall. still doesn't work.
3 people found this review helpful