
Gaurav Raj Ghimire
Sending the file doesn't work at all. I've received like 5 request asking me to send the document. But I have never been able to do it with this app. I have to login through the computer and then upload the file and submit it through the website for it to work. It's as if that feature has not been tested even once. As a web developer i just know that we are more competent than the mobile app developer and here is one more example of that. 😜

Ericstraordinary
This app is not very good. It has separate tabs for group insurance and group retirement savings, but it will not keep me signed in to both. Every time I open the app I am met with frustration because of sign-in difficulties. Even the biometric sign-in feature somehow fails regularly.
1 person found this review helpful
Hi Eric, thanks for your feedback.
We’re aware of sign‑in issues affecting Group Insurance and Group Retirement Savings in the OMNI by Desjardins Android app, including biometric access. This has been shared with our teams and improvements are underway. Recent updates focus on authentication reliability.

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They need a new team to design the app. The app itself is slow and clunky. I have a S25 ultra. Home page needs more info so that it shows the amount of money that each plan has and where it's currently invested in. It shouldn't be as difficult as it is to switch from ALL of my current investment to a newer one. Do yourselves a service and the people using the app, & look at other apps such as wealth simple and take a thing or two from them. I would fire whoever is currently in charge of the app.
Hi, thank you for reporting this.
An issue could cause the OMNI by Desjardins Android app to stall on a white screen when accessing Group Retirement Savings. This has now been fixed, and we continue working to improve app stability and reliability through ongoing updates.