The app forgets your medications all the time. I've had to re-enter my prescription multiple times. It will also give you an error sometimes when you order a refill, and it may or may not go through to the pharmacy. The design is also poor. The options to manage people and manage medications are not highlighted or shown as a button, so it is not obvious you can click on them.
10 people found this review helpful
The lists have no option to sort chronologically or alphabetically. The same prescription shows multiple times and places, so the entire list must be scanned to see the most recent refill for any given prescription. The links are one way, to the pharmacy. There is no information sent back to the user from the pharmacy: if it is ready, delayed. Every order requires a phone call to see if it's ready for pickup. In this more rural area where I live, I cannot assume anything is ready.
81 people found this review helpful
- Flag inappropriate
- Show review history
It is a good app when it works. Sometimes it won't submit the refills. The other day l had to sign in and l couldn't remember my password. No matter what l did, l could not change the password. lt kept saying "password change failed". l opened it a few minutes ago and it worked fine. No sign in and l was able to submit refill. Sometimes, when a med is out of refills, it will tell me that it is out of refills and won't submit it. When l delete meds, they don't stay deleted.
21 people found this review helpful