Smiles Mobile Remittance

5.0
4.84K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

"Smiles Mobile Remittance" is the No.1 Mobile International Money Transfer Service in Japan​.

- Easy-to-use international mobile remittance APP which 85%+ of customers make remittances on an average of more than twice a month.

- Achieved the 'GOOD DESIGN AWARD 2021' in Japan, it was recognized as an excellent product design.

- Great savings! Pay your remittance fees by points thru the unique remittance point & referral point program.

- Multi-language! Support English, Tagalog, Bahasa Indonesia, Vietnamese, Nepal, and Japanese.
*In Japan only, we also support ’Easy Japanese’ what used with only 'Hiragana'.

[What 'Smiles' is]
Smiles is a mobile remittance APP, which enables you to remit money to 200+ countries. Digital Wallet Corporation, which has a remittance service license approved by a governmental organization in Japan, has developed this service. By the company's employment of the most advanced FinTech & AI technology, you are able to enjoy a safe, secure remittance service with your phone.
You can complete all the regulated & legal procedures and settings, only through a smartphone.

[Remittance For Philippines, Indonesia, Vietnam, Nepal, and Bangladesh]
Smiles has the option 'Smiles Remit', which enables customers to send money to these countries with the best FX rate.

[Recommended for those who]
- Regularly send money to the same person
- Want to know remittance fees & FX rates quickly with a smartphone
- Have a need to send money any day, any time, and anywhere in the world
- Need remittance/payment receipt digitally by online
- Do not like to wait at the service counter and do not want to do more paperwork

[Confirm coverage, fees, FX rate of your destination]
Remit Simulator
https://www.smileswallet.com/simulator/

[Smiles Customer Support]
E-mail:
(for JPN) remit.support@digitalwallet.co.jp
(for CAN) remitsupport.ca@digitalwallet.global
Tel:
(for JPN) +81-50-5305-6669
(for CAN) +1 647-812-6455

[Smiles official website]
https://www.smileswallet.com

[Service provider]
Digital Wallet Corporation
Japan - https://www.digitalwallet.co.jp
Global - https://digitalwallet.global
Updated on
Sep 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and Device or other IDs
This app may collect these data types
Personal info and Photos and videos
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

5.0
4.76K reviews
Sang H.M
August 27, 2024
Trying to load my smile wallet today, the money has not been deposited into my wallet despite the e-transfer was successfully deposited. I contacted customer service, first by phone and they said they will check the invoice and email back later. Next, I reached out through the in app chat and they requested further screenshots of the money was successfully sent to them, and then they went silent. Horrible customer service in general. Giving them another day or reporting fraud to my bank
Did you find this helpful?
Umi Mahmudah
August 20, 2024
Terrible Customer Support. Been almost 3 months since my account was limited, and the evaluation process just don't go anywhere. They just keep saying wait, wait, wait, ask the same question over and over again everytime I ask about the update on the process. I even signed some statement letter but the process is just back to square ones. What a waste of time. Very terrible experience, not recommended the app.