Colin O Donnell
This app has always been spectacularly slow. Sometimes to the point where you think it's broken. Walking back to the car to check the battery level would be faster, but putting on the heater to clear the windows while the car remains locked is useful on the occasions where the app does work. Yesterday I updated the app so now it will not even open. My delete the app and re download it has unfortunately not worked.
1 person found this review helpful
Nissan Europe
December 5, 2024
Hi Colin, we're sorry to hear you are dissatisfied with the NissanConnect EV app. Nissan would like to provide our customers the best possible service & experience. Therefore, feel free to get in touch with the Nissan Customer Service team https://bit.ly/3xHPR2r or by phone 0330 123 1231 Monday to Friday 8am-8pm, Saturdays 8am-2pm.
Grant McGovern
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This app was so incredibly useful, check charging status, turn on heaters on cold days in advance, etc... But it no longer opens on my phone after the latest update (I'm using Android 9). Just as winter arrives and I need it most! 😭😭😭 Please, please, PLEASE fix!
Nissan Europe
December 5, 2024
Hi Grant, we're sorry to hear you are dissatisfied with the NissanConnect EV app. Nissan would like to provide our customers the best possible service & experience. Therefore, feel free to get in touch with the Nissan Customer Service team https://bit.ly/3xHPR2r or by phone 0330 123 1231 Monday to Friday 8am-8pm, Saturdays 8am-2pm.