NissanConnect EV

Name: NissanConnect EV
Availability: InStock
Rating: 2.5 (4482 reviews)
Author: Nissan Europe

Nissan Europe

2.5

4.48K reviews

100K+

Downloads

Everyone

About this app

LIST OF COMPATIBLE MODELS:
- Nissan LEAF sold between December 2010 and May 2019
- Nissan e-NV200 sold from June 2014

Electrify the world - Previously called CARWINGS, NissanConnect EV brings brand new features and an intuitive interface that will ensure you enjoy everything that your Nissan EV has to offer.

With the NissanConnect EV App, you can:

- Check your current charge level
- Turn on your climate control
- Start charging of your Nissan
- Check when your charging will be completed
- Check your estimated driving range

For more information, please visit our website www.nissan.co.uk

Updated on

Oct 11, 2021

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety

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Ratings and reviews

Ratings and reviews are verified

2.5

4.48K reviews

Andy Parker

February 25, 2022

I have edited my review for this app several times, and am now gradually coming to terms with it. When it succeeds in contacting the Nissan server, it provides useful information, but since it uses SMS messaging to do that, it can be frustratingly slow. If you live in a poor reception area then it may be impossible to find your current charge level - vital information! The contrast between the technology of the vehicle (which I love) and this support app is stark.

7 people found this review helpful

Nissan Europe

June 21, 2021

Hi Andy, we’re sorry to hear you feel this way. Customer feedback is important to us and our teams are constantly working on the development of our apps, so we will pass on your comments internally. If you would like to discuss this any further please get in touch with our customer care team on 0330 123 1231.

Jaakko Lehtinen

March 16, 2022

Impossible to use. After wasting a lot of time, I have now managed to create an account and add a car. Even that was not almost too much: I have needed to consume several email addresses before one of my accounts accepted the car ID. Still the app just says that user ID or password are incorrect. For the accounts with other emails, the user name and password are good but I cannot sign in because those accounts do not have any cars. Really frustrating!

Nissan Europe

March 17, 2022

Hi Jaakko, sorry to hear you are having issues with the NissanConnect EV app. If you are located in the UK, please contact our Customer Support team on 0330 123 1231 or contact us online https://www.nissan.co.uk/customer-service/contact-us/ask-nissan-connected-services.html so that they can look into it. Thank you, Your Nissan team

Laura Février

January 16, 2022

Already a very basic app - only useful for checkin charging status and turning on the heating - cooling - it cannot run on two separate phones, so every time my husband connected, I was disconnected and the other way round. Now it stopped working altogether, saying that I don't have an active subscription. Truly disappointed. A huge stain on Nissan image.

Nissan Europe

January 17, 2022

Hi Laura, we’re sorry to hear you feel this way. Customer feedback is important to us and our teams are constantly working on the development of our apps, so we will pass on your comments internally. If you would like to discuss this any further please get in touch with our customer care team on 0330 123 1231.