Very helpful This app is very helpful. It responds to pretty much all commands without trouble. It still has some glitches. It could definitely use a better lay out. Also it would be nice to see an icon that the car is running with a timer counting down to when it shuts itself off. 1 day it will run for 20 mins and the next only 15.
Much improved Love that i get push alerts now and i can smart start my car 100% of the time with no issues. Still not getting smart schedule alerts and for some reason the status screen now says my alarm is not armed even when it is. Also, starting my car via OK Google voice prompt has stopped working again. Im not sure it stopped due to a recent google up date or a smart start update but this was one of my most used featues. Please Fix these issues and a 5 star rating is all yours.
Never worked very well Now it doesn't work at all. I'm gonna go get a better one. This remote start has always been iffy at best. I used to have to restart my phone every time before using it and then it worked 80% of the time. Now nothing works. It's a cool concept if they could get it to work. Save your money and buy something else.
Smart Start was great until I started get alerts that my car was speeding and alarms triggered when this was not the case as my car at the bodyshop. At one point I checked the cars location as I thought maybe it was stolen to find it was in the middle of the sea by Nigeria. The subscription then expired during the works so I arranged the renewal and since then I am unable to monitor my vehicle because it will not let me log in. I have reset the password several times with no joy. I have contacted my local viper dealer and they have reset my account still nothing. I informed viper support on Oct 6th 2016 via email they issued me a support ticket and I have had no response. I live in the UK and was expecting a better service than this. Totally Disappointed
Alerts Now Pushed To Phone! I didn't update to v4.1 after reading the negative feedbacks. Good thing too because the app worked well for me. Tbh, I only use the app when I'm out of range of the keyfob (which has a long range anyway) and to check if car is still where I left it. 4.2 seems to work a bit better with a couple of kinks. It seems to give and take. Alerts appear immediately on my phone where they never used to however the time stamp is 8 hrs behind. I am in the UK and it used to be accurate.
Works Great! Works as expected. Having the security and options on my smart phone is cool and comforting. I have had my truck stolen in the past and it sucks. New services and technology like these types of alarms are a work in progress and get better and better. Maybe those having issues may be the phone or the carrier you are using. Works Great for me. Thanks Viper.
New for v4.2:
- Enhanced remote start feedback: engine started/stopped status now provided on dashboard (digital systems only)
- Enhanced command feedback: last command is displayed on the dashboard in case you want to check back later to confirm what happened (all systems)
- Last command sent also tracked at top of Status page
- Help page: troubleshoot issues, leave feedback, or connect directly with our support team
- Push Notification: vehicle alerts now delivered via push notification