Crashes every single time. Worked ok when I had a Galaxy S7 edge. Now that I have a newer phone, Galaxy Note 8, it creates every single time. I even reported the crash in app a few times. No acknowledgement. I wiped the cache, uninstalled the app then wiped the cache again, reinstalled/updated app. No change. Worst app support I have ever seen. Haven't even seen one reply in the reviews acknowledging the customers. Garbage and joke of customer service until I see otherwise.
After spending a hour on the phone with them they finally got me in but now trying to use the retarded right after i log in loads halfway then kicks me out for internet connection. I have unlimited data with full bars and connected to wifi again full bars. This app is the worst, absolutely does not want to work for me
This is a very difficult so to like because it rarely works. Crashes frequently. Is constantly "optimizing video" making it difficult to watch TV. It constantly cannot find the DVR even though it's connected and up and running. Hey, you asked me to give you a review and here it is. If you could actually fix these problems so that the so works, then I'll give it five stars.
Everything was working great when I first got the app with my services but now it won't even come up so I can use the app. It will say loading channels and then go straight back to my home screen for my phone, but my fiancee's works on his phone with no problems. I have even uninstalled and reinstalled it a few days later and it still does the same thing.
The app works just fine. Some idiot at AT&T that I'm sure got a commission on my purchase, convinced me to drop my wifi and get unlimited data plan. This was supposed to save me money each month. What he didn't tell me is that my DVR cannot connect to the internet without wifi. Now I can't use my app to stream all my channels without the DVR connected to the internet. WHEN WILL DIRECT MAKE THEIR DVRs CONNECT BY MOBILE? Not a happy camper at this point.
This app would be awesome if it worked. Watching shows from your DVR is impossible at times. I almost always get an error message. For as much as Directv and AT&T charge for their services, it would be nice if they could produce a decent product. This app and the unlimited data while using it are the only reasons I haven't jumped ship for a cheaper service. I think it's time I reconsider.
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