Disney Cruise Line Navigator

4.0
15.2K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Add even more magic to your Disney cruise! Download the newly enhanced Disney Cruise Line Navigator app and discover all the ways you can now use it—at home as well as on board!

When you’re at home and preparing to sail: Plan your ideal vacation, make payments, use My Online Check-In, explore and book activities, add our Protection Plan, ground transportation, change dining Seating and make special requests regarding dietary needs, accommodations for little ones, celebrations and more.

When you’re on board and sailing: Explore your ship from bow to stern with Deck Plans, learn about the ports you’ll be visiting with My Itinerary, easily view both favorite and booked activities with My Plans, and make the most of each day with access to your entire cruise schedule, which includes daily activities, entertainment listings and even restaurant menus. Plus chat with your friends, family and shipmates with Onboard Chat—one-on-one or in a group!

To use Disney Cruise Line Navigator, download the app and use it in many ways at home. Once you’re on board, simply connect to the ship’s Wi-Fi network—complimentary to app users only—and enjoy your cruise!

AT HOME

Get Ready to Cruise

· Retrieve your reservation so you can review details including required documents, make payments and more.

· Use My Online Check-In to fill out your cruise documents and register kids for youth clubs.

· Explore activities and entertainment.

· Book your favorite activities, including Port Adventures, Adult Dining, Onboard Fun, Spa & Fitness or Nursery.

· Keep or change your dinner Seating assignment.

· Add or edit Vacation Protection Plan and Ground Transportation.

· View your Air Transportation.

· Make Special Requests, including requests for special diets, accommodations for little ones, celebrations and more.

ON BOARD THE SHIP

Enhance Your Experience

· View onboard activities across your entire voyage.

· Plan your day, from shows to shopping.

· Review your ports of call and at-sea days.

· Read details about activities that interest you.

· Check menus before dinner—kids’ menus too—and easily access your dining schedule.

. Check out the latest offers and specials.

· Save favorite activities in one convenient list.

· View booked activities, including Port Adventures, Adult Dining, Onboard Fun, Spa & Fitness or Nursery.

· Find Disney Characters throughout the ship.

· For assistance, visit our new Help Center.



Know Where to Go

· Explore your ship deck by deck, from bow to stern.

· Find locations of the activities you want to do.



Stay in Touch

· Use Onboard Chat to stay connected to your family, friends and shipmates.

· While aboard your cruise, chat one-to-one, or with multiple friends and family members at once.

· Use our wide array of Disney emoticons to express yourself as you chat.



Download the Disney Cruise Line Navigator and get started!

Note: Onboard Chat requires you to provide your full name, stateroom number and birthdate in order to use it. Children should always ask their parent or guardian before using Onboard Chat. Control access by children with the permissions feature.

Privacy Policy: https://disneyprivacycenter.com/

Children’s Online Privacy Policy: https://privacy.thewaltdisneycompany.com/en/for-parents/childrens-online-privacy-policy/

Your US State Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-state-privacy-rights/

Terms of Use: https://disneytermsofuse.com

Do Not Sell or Share My Personal Information: https://privacy.thewaltdisneycompany.com/en/dnsmi
Updated on
Mar 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
14.8K reviews
Travis R
March 16, 2024
My wife had issues accessing the app for the first 5 days of the cruise, and Disney's only resolution was for us to "Rent" an iPad at cost. It affected many people on the cruise. It seems wrong to charge for what was an issue with Disney's IT. Also, the upload servers are a nightmare for passports and security photos. Took around 5 separate attempts and so much time to get then uploaded. It constantly timed out.
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Ryan Dybala
February 22, 2024
Once you get logged in, it's fine, albeit a little slow. But logging in is a whole other issue, in and of itself, even if you have biometrics turned on. First it'll ask you for your password, even with biometrics on, then it'll scan fingerprint/face, then it'll ask you to scan again and even if successful it'll say "something went wrong" and make you enter your password, and then it'll scan a third time anyway.
2 people found this review helpful
Did you find this helpful?
Disney
February 23, 2024
Hi there! We're sorry to hear about this. Help us improve the app by sharing more about your experience. Just send a message to app.support@disneycruise.com. Make sure you let us know the email address you use to sign in to the app and share your cruise reservation number.
Hyungjoon Kim
March 1, 2024
Connection to the wifi on board was atrocious, but that still doesn't excuse the app performance and reliability issues. It's a coinflip whether the messages get to the recipients, and bring trained on this unreliability makes us miss notifications in the rare occasions when they do arrive. Probably will be worth putting the developer team on a cruise so they can try their own app.
2 people found this review helpful
Did you find this helpful?
Disney
March 4, 2024
Hi there! We've shared your comments with our teams. If you'd like to share more, just send a message to app.support@disneycruise.com. Make sure you let us know the email address you use to sign in to the app and share your cruise reservation number.

What's new

With this release, we’ve fixed bugs and improved overall app performance to ensure smooth sailing through and through.