Disney Cruise Line Navigator

4.1
14.5K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Add even more magic to your Disney cruise! Download the newly enhanced Disney Cruise Line Navigator app and discover all the ways you can now use it—at home as well as on board!

When you’re at home and preparing to sail: Plan your ideal vacation, make payments, use My Online Check-In, explore and book activities, add our Protection Plan, ground transportation, change dining Seating and make special requests regarding dietary needs, accommodations for little ones, celebrations and more.

When you’re on board and sailing: Explore your ship from bow to stern with Deck Plans, learn about the ports you’ll be visiting with My Itinerary, easily view both favorite and booked activities with My Plans, and make the most of each day with access to your entire cruise schedule, which includes daily activities, entertainment listings and even restaurant menus. Plus chat with your friends, family and shipmates with Onboard Chat—one-on-one or in a group!

To use Disney Cruise Line Navigator, download the app and use it in many ways at home. Once you’re on board, simply connect to the ship’s Wi-Fi network—complimentary to app users only—and enjoy your cruise!

AT HOME

Get Ready to Cruise

· Retrieve your reservation so you can review details including required documents, make payments and more.

· Use My Online Check-In to fill out your cruise documents and register kids for youth clubs.

· Explore activities and entertainment.

· Book your favorite activities, including Port Adventures, Adult Dining, Onboard Fun, Spa & Fitness or Nursery.

· Keep or change your dinner Seating assignment.

· Add or edit Vacation Protection Plan and Ground Transportation.

· View your Air Transportation.

· Make Special Requests, including requests for special diets, accommodations for little ones, celebrations and more.

ON BOARD THE SHIP

Enhance Your Experience

· View onboard activities across your entire voyage.

· Plan your day, from shows to shopping.

· Review your ports of call and at-sea days.

· Read details about activities that interest you.

· Check menus before dinner—kids’ menus too—and easily access your dining schedule.

. Check out the latest offers and specials.

· Save favorite activities in one convenient list.

· View booked activities, including Port Adventures, Adult Dining, Onboard Fun, Spa & Fitness or Nursery.

· Find Disney Characters throughout the ship.

· For assistance, visit our new Help Center.



Know Where to Go

· Explore your ship deck by deck, from bow to stern.

· Find locations of the activities you want to do.



Stay in Touch

· Use Onboard Chat to stay connected to your family, friends and shipmates.

· While aboard your cruise, chat one-to-one, or with multiple friends and family members at once.

· Use our wide array of Disney emoticons to express yourself as you chat.



Download the Disney Cruise Line Navigator and get started!

Note: Onboard Chat requires you to provide your full name, stateroom number and birthdate in order to use it. Children should always ask their parent or guardian before using Onboard Chat. Control access by children with the permissions feature.

Privacy Policy: https://disneyprivacycenter.com/

Children’s Online Privacy Policy: https://privacy.thewaltdisneycompany.com/en/for-parents/childrens-online-privacy-policy/

Your California Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-california-privacy-rights/

Terms of Use: https://disneytermsofuse.com

Do Not Sell My Info: https://privacy.thewaltdisneycompany.com/en/dnsmi
Updated on
Dec 8, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted
4.1
14.5K reviews
Carlos Estevez
January 27, 2023
The app is great! However, it relies heavily on the WiFi service onboard while sailing, which doesn't "play well" with the phone's OS "need" to be connected to the Internet always. The onboard activities and schedules are well presented on the app, however, some lack details. The chat feature would be a great trip companion to gather and communicate with other people travelling with you, but because of the WiFi being dropped off, it doesn't always get messages.
2 people found this review helpful
Did you find this helpful?
Disney
February 1, 2023
Oh no! We're sorry to hear that. We've shared your comments with our teams so that we can work on any issues that come up. If you'd like to share more, please send us a message in the app by going to the Feature (☰) tab and selecting "Send Us Your Feedback" in the Help menu.
Katie Sader
February 3, 2023
This is great when it works. We had a lot of issues with the texting aspect of the app. It would tell you that the message was sent to your party and then not send tue message. This makes communication extremely difficult. Otherwise it's great. Shows you what's going on each day and includes a map for ease.
Did you find this helpful?
Alex Bokov
January 21, 2023
Good UI, better than Royal Carribean. Sadly what makes this app the worst aspect of an otherwise great cruise and the reason I'm giving it two stars is that it loses connectivity to the ship wifi every few minutes! This app is used by daycare to notify you if there is a problem with your children, so I spent a lot of time force quitting, reconnecting, and starting the app again to make sure I wasn't missing messages. Devs need to test this on Android devices under real life conditions.
Did you find this helpful?
Disney
January 23, 2023
Oh no! We're sorry to hear that. We've shared your comments with our teams so that we can work on any issues that come up. If you'd like to share more, please send send a message to app.support@disneycruise.com and be sure to include your cruise reservation number.

What's new

With this release, we’ve fixed bugs and improved overall app performance to ensure smooth sailing through and through.