Map and wait time features are excellent; great filters to find those rides for the kids. Adding our passes to the app really screwed us because it wouldn't let me assign each pass to someone else, only me. Reassign button did not work. Adding my family's passes reset all of us so when we went to one of the parks, everyone was showing up as me. We waited a good 20 minutes at the gate while they reset and gave us new passes. Don't forget all the angry inpatient people behind us. The associate told us when we add the passes to the app, not to assign them to myself. It never gave me the option to assign or let me use the reassign button. Love the new pass and fingerprint technology, but needs a little more QA to reassign. Gone are the days of just having a simple magneticly striped pass. Next they'll do retina scans.
Haven't used this app for long so this is purely a first impression. But that first impression has so far been great! My hubby and I received DW tickets as a wedding present back in '09 and when I tried to link then on the desktop site it wasn't working so it directed me to the app. I was able to use the camera function to scan all of our tickets in and we are set for our upcoming anniversary trip! So excited!
Buggy app. Google is way better with directions. Often the app just doesn't work. Also, making a reservation is not intuitive. No way to sort by resort or by price. Also, the photos won't update. If you have photo pass you can't see new photos unless you uninstall then reinstall the app! Wth! Reserving a fast pass is weird, sometimes if you back out, then go back in right away, wildly different timeslots may be available. This app is a great idea that needs TONS of work. I can't believe Disney can't get their act together on this and fix these issues. I mean this is DISNEY for goodness sakes! Shouldn't they have their act together on this?!
The app keeps freezing up and it no longer allows you to star or favorite anything. We really enjoyed working off our list of favorites on our last trip...quick service restaurants, shows and rides. It made it easier not to miss the things you really wanted to do. Very helpful, especially when traveling with small children. Really need the efficiency it afforded.
I have used this app for many trips with success. Current version glitches a lot and is almost not worth using over mobile site. Have to close after viewing each restaurant. Shows restaurants open that are closed. Fast pass is unusable. It just gets stuck loading everytime. Gets stuck loading on map. Always defaults to show everything instead of just the park you are at which you have to do everytime I have to force close. Wife's iPhone works but also seems to get stuck loading. It's less busy at the park compared to our last trip so would not think that is it.
This app would be fantastic if it actually worked. I have a galaxy s7 edge and any time i try and make any type if selection the app just gets stuck loading indefinitely. I hav tried it in several different places, different wifi, using 4g data, nothing works. Very disappointing from disney.
With this release, we fixed bugs and enhanced app performance.
The only app with custom touring plans, real wait times, dining menus & prices.
Explore Universal Orlando® Resort park maps, ride wait times, dining, and more!