My Disney Experience

4.3
142K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The official Walt Disney World® app! Now it’s easier than ever to plan & share your vacation details—at home & on the go.
-Maximize your park time by taking advantage of our new Disney Genie service, which generates a personalized itinerary that guides you through our theme parks with tips that can help you reduce time in lines & take the guesswork out of “what’s next.”
-Quickly access real-time wait times, park hours, Character Greetings, showtimes & more.
-Use the interactive, GPS-enabled map to explore the Resort & easily see the dining options, attractions & more nearest to you.
-Find your way around with step-by-step directions.
-Browse restaurant menus, make dining reservations, modify existing ones & even mobile order meals from select locations.
-Download, edit & share your Disney PhotoPass® photos & videos throughout your vacation once you’ve purchased Memory Maker.
-Search & filter activities to find exactly what you’re looking for.
-Keep select Disney Resort hotel reservations, dining plans & activities organized—all in one spot with My Day & Plans.
-Save time by starting your Disney Resort hotel check-in process right from the app.
-Link a MagicBand+ to your Disney account on the app & unlock enchanting touches of magic.
-Save your parking information at select parking locations with car locator.
-Manage your Disney Resort reservations, tickets, MagicBands & cards & share plans with others.
-Discover official content for Walt Disney World Resort, including our 4 theme parks (Magic Kingdom® park, Epcot®, Disney’s Hollywood Studios® & Disney’s Animal Kingdom® park), 2 water parks (Disney’s Typhoon Lagoon & Disney’s Blizzard Beach water parks), Disney Springs®, select Walt Disney World Resort hotels & ESPN Wide World of Sports Complex.
Have questions, problems, comments or suggestions? Reach out to us at app.support@disneyworld.com.
Connecting to the Internet in the parks: Without a strong Internet signal, wait times, park hours & schedules may not update accurately. You can see if your device is connected properly by checking under Settings.
Note: Some features in this app will require your full name, country, birthdate & email address, as well as access to your location data. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. To facilitate the sign-in process, the app will also require access to your email address, stored within Account Manager.
This app may request access to your camera to capture media & scan barcodes. Some Disney PhotoPass Lenses may use information on your device to detect face & hand coordinates. The app may request access to your external storage to cache certain data for offline browsing.
Optional planning tools may also ask you to provide details about your travel party. Some features in this app include the ability to make purchases & will require a Wi-Fi or mobile carrier data connection. Message, data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset or service provider. Coverage and app stores not available everywhere. Guests must be 18 years or older to make purchases.
Before downloading, please consider that this app contains in-app purchases that cost real money. The app provides you with the option to receive push notifications for information relating to your visit to a Park or a Disney Resort hotel.
Terms of Use: http://disneytermsofuse.com
Privacy Policy: https://disneyprivacycenter.com
Your US State Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-state-privacy-rights/
Do Not Sell or Share My Personal Information: https://privacy.twdc.com/dnssmpi
Important Info About Disney PhotoPass Lenses: https://disneyworld.disney.go.com/photopass-terms-conditions/#important-notice-about-attribute-lenses
Updated on
Mar 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
139K reviews
Michael Billings
April 13, 2024
Doesn't always work. The unlock door feature didn't do anything at all. Our resort check-in was always "this feature is unavailable". I had to do it through the web browser. Luckily, the dining reservations seemed to have worked. It seems like they developed for iOS more than Android. My wife's and son's iPhone worked better than my S24 Ultra.
Did you find this helpful?
Disney
April 15, 2024
Hi there! Will you reach out to our support team so we can get to the bottom of this? Head to the Menu (☰), select "Help" and then "Send Us Your Feedback". Thank you!
Seanna Hollenbeck-knapp
April 13, 2024
App is structured in a very un user friendly manner. You can't check food plan balances without entering the hotel tab. Wait times are relatively accurate. Gps is slow to update. I found google maps to be better in Disney than the Disney navigation options in app. The LL vs genie virtual queue is hard to tell appart in the app. The app seems to get stuck on specific parks. Had a lunch reservation and genie/LL for Hollywood. App insisted on showing me animal kingdom items. App =not magical.
1 person found this review helpful
Did you find this helpful?
Disney
April 15, 2024
We've shared your comments with our teams. If you'd like to share more, please send us a message in the app by going to the Menu (☰), selecting "Help" and then "Send Us Your Feedback".
Matt Kocsis
February 22, 2024
This app is a good start, but needs a lot of work. It crashes / closes often, and really needs help with errors or explaining why things are unavailable. It's not clear if the queue is full, we have to pay more, there's an error, or the ride is down. Since easy requires a different action on my part, it's pretty frustrating when I do the wrong thing. Wait times are useful, and when we finally figured out how to find menus that was also helpful.
32 people found this review helpful
Did you find this helpful?
Disney
February 23, 2024
We've shared your comments with our teams. If you'd like to share more, please send us a message in the app by going to the Feature (☰) tab and selecting "Send Us Your Feedback" in the Help menu.

What's new

With this release, Tip Board can tell you if you are eligible to:
Move between Walt Disney World Resort theme parks on the same day.
Choose a Lightning Lane arrival window for select attractions.
Make individual Lightning Lane purchases.
We also fixed bugs and improved overall app performance.