Dispatch Science Driver App

2.7
86 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Dispatch Science is a SaaS-based delivery management platform with an end-to-end, scalable delivery infrastructure for businesses with 10 to 1000+ drivers.

The Driver app gives couriers and parcel delivery drivers complete visibility and control over their operations with an exceptional User Interface. It can only be used if your Delivery Company uses the Dispatch Science platform. Depending on the options selected by your delivery company, some features may not be enabled for your login.

KEY FEATURES:

FOR ORDERS
-Single and grouped order pick-up and delivery
-Order details
-View entire delivery sequence or next stop details only
-Edit orders on the go, even when unable to contact Dispatch

FOR DRIVING
-Real-time GPS location
-Optimized delivery sequences and routes
-Real-time updates, including automatic updates of order changes or new orders
-Tap-to-Map Turn by Turn driver directions

FOR CONTROL
-Capture comments and signatures
-Capture forms
-Collect Photo Proof of delivery
-Collect Barcode scan
-Geofenced pick-up and delivery zones and checkpoints
-Item and order pick-up and delivery workflows with detailed step-by-step instructions
-Over, Short, and Damaged (OS&D) capture
-Parcel Item Reporting

FOR COMMUNICATIONS
-Real-time status updates
-Chat with dispatchers
-Phone sender or recipient
-Status updates while offline are sent when back in cellular range

FOR THE DRIVER
-Upload photos live or when on wifi
-On and off duty schedule management
-Real-time view of commissions and earnings
-Add your own field notes
-Accept or reject jobs


MORE INFO:
Get in touch with us: 1-844-558-2011 or https://www.dispatchscience.com/contact/
Website: https://www.dispatchscience.com/
Blog and news: https://www.dispatchscience.com/news/
Twitter: https://twitter.com/DispatchScience
Facebook: https://www.facebook.com/DispatchScience/
LinkedIn: https://www.linkedin.com/company/11064504
Updated on
Nov 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location and Personal info
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.7
82 reviews
Michael Rebischke
September 18, 2024
Slow and clunky. Very buggy software. Everytime they seem to fix one bug, another takes its place like a hydra.
2 people found this review helpful
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john roy
August 30, 2024
Always glitching,constantly requires you to change password with their password,then tells you your offline when you aren't, pretty useless!
1 person found this review helpful
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doniel penn
November 3, 2022
After the update that just came out on 10/31/22 if I could give zero stars I would. It's worse then it was before the update. It still crashes when I try to scan but now it doesn't even attempt to open the camera at all. I now can't even take a picture of the item. I have the flagship Samsung galaxy s22 ultra. My old s9 works but the s22 ultra doesn't? If you have the latest flagship galaxy phone this developer has no clue how to code for it and now no option for Waze? Why'd Y'all remove Waze?
3 people found this review helpful
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What's new

New Features:
- Improved Error Messages and Easily Send Logs
- Checkpoint Speed Improvement
- List of Unsuccessful Scans in Continuous Scan Mode

Bugs:
- If one stop on a grouped stop was closed, the stop was still showing in the grouped list.
- In Dark mode, the disabled checkboxes should be blank and enabled checkboxes should be white.
- On pickup and delivery of grouped orders with long descriptions, when driver the list of items would get jumbled during the scroll.
- Other bug fixes