I recently installed this software, and so far, out of perhaps 20 atttempts, have been able to connect just once. The system sends me alerts, but I cannot log in to check on them. Whether I use my Android phone or Windows computer, I get the message "Could not connect to your alarm system. Your system may have been busy" Of course, I've tried that with the alarm armed and not armed. No difference...
Doors menu never loads I've emailed their support and all I get is silence. Very frustrating, basically useless. Also the pin security needs serious rethinking. I question the cognitive abilities of someone who thought that was a good idea. As if all that isn't bad enough. If anyone logs into system link *no one* can use the app or the website. Pure genius.
Quite useless Other than notifications when system is armed or disarmed, I can't remotely arm/disarm the alarm. I get a "system may be busy" message even if I logout and back in again. I have a free Honeywell wifi thermostat that works flawlessly compared to this paid app. Pretty useless app to me.
Like other negative reviews this app is highly unreliable. Fails to connect to server very often. Do not rely on this app for anything important.
I've been using this app for over 2 yrs now and I really like how user friendly it is. I am a busy working Mom with 3 teenagers and it's wonderful to be able to view who is coming and going. Even if someone forgets their house key, or if my parents want to stop by to put something in the house, I can open a door remotely to let them in, and then easily re-arm the system. I especially like that I can monitor what time my older teenagers come home after my bedtime without having to stay awake with worry. :) It's incredibly easy to use and I never have had any problem using it's features....Which honestly seem limitless!! The geofencing feature is awesome too bc I have it set to let me know if I've just driven away and left my garage door open...It knows when I've exited the designated area from my home! Highly recommend this app!!
Great until it Crashes. The app may suddenly decide it no longer wants to communicate with the alarm system. Now the whole system needs to be reset. Central Alarm Tucson uses this app. I am very seriously contemplating changing security companies because of this app.
- Reorder Devices (Home, Favorites, Doors and Locks)
- Switch between Grid/Table when viewing information
- Next/Previous buttons in clip playback
- Larger Lights Layout
- Option to Require Fingerprint to Disarm
- Misc. Enhancements
Thanks for using Virtual Keypad! Every update we release includes improvements for speed and reliability. If you experience any issues with your app or connecting to your security system, please contact your security company directly.
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