1.93K reviews
Content rating
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About this app

The Virtual Keypad™ App gives you control of your security system on-the-go. Connect to your home or business system to arm or disarm, control lights, locks, thermostats and more, easily with your app. Even view and record video from your security cameras.

With the Virtual Keypad App, you can:

• Arm and disarm your system
• View what’s happening at your home or business
• Control Z-Wave-connected devices such as thermostats, lights, locks and garage doors individually or all at once
• Set up Actions to automatically control your system throughout the day
• View and control Z-Wave devices using a photo or a security camera
• Receive notifications when doors are opened or closed
• View security cameras and your recorded clips
• Add users to your security system from your app
• Search your complete system event history
• Cancel or verify alarms with live video view

The app requires a compatible control panel and connected service. For more information about upgrading your alarm system, contact your DMP installing alarm company today.
Updated on
Aug 3, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and 2 others
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
Data can’t be deleted
1.93K reviews
Alan Burton
June 7, 2022
It works really well, when it works. But several times it glitches and the app won't connect. I'll need to restart my phone in order to have the app start again. Other than that it's a good app. Update: 6/7/22. Nothing has changed. It's a good app when it works. When it doesn't work it makes you want to throw your phone against the wall. Probably 50% of the time it doesn't work. It sends me a message of connection timed out. Would be really nice if it worked even 90% of the time.
5 people found this review helpful
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SecureCom Wireless, LLC
April 15, 2021
Thanks for your feedback, Alan, so we know what to work on!
A Google user
April 19, 2019
The app is extremely slow to load. Can the developers find a way to speed up the connecting to the app? This app loads as if it were connecting via dial up internet. The problem isn't my home internet or mobile provider, it is the app. Another thing, if someone has accidentally set off an alarm, the app will not let you disarm remotely. THIS is Terrible, please find a fix! Otherwise, the app does the basic things it's intended to do.
5 people found this review helpful
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SecureCom Wireless, LLC
July 9, 2019
Hi Joe! There are many factors at play when it comes to connecting to your security system. Your system can connect to us over cellular and sometimes wifi so often times there can be a configuration issue which is easy to resolve. Send us an email to help@dmp.com with the name of your security provider. We'll be sure to help! Thank you.
A Google user
February 8, 2020
Very reliable. Works great, and allows us to set the alarm, cancel an accidental alarm, arm the house etc... It notifies us when there's a power failure and when the system is on battery backup. It also identifies the area or location when a fault occurs, and if I'm not home, I can still set the alarm and tell the system to bypass the trouble zone until I can check it out. It's a great system.
4 people found this review helpful
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What's new

Miscellaneous improvements