So far, so bad I enrolled online, then submitted copy of my licence, ID and selfish through the app. The documents have been already refused twice, and only the first time I've got an email asking me to upload them again. No explanation of the reason, only the suggestion, by the customer service, to go personally to the local office to show them. I don't have time, my documents are perfectly valid (and accepted by the other 3 services I use), and I judge this kind of behavior negatively. I think I won't even try it...
The app is not responsive at all, when I try to tap to reserve or lock a car. I get no feedback, Moreover, it is damn slow. I have also issues to use the map view with 3G connection. Sometimes, it can not load the map view at all. Car2Go has a more responsive and user friendly App.
Amareurism rules... What a hassle Submitted my documents upto 3 times, and they get refuser, nobody says why. Looks more drive never then drive now to me.
The product design is really bad, car2go so much more user-friendly. Unlocking a car takes multiple taps as the app doesn't respond, most important features are hidden away etc.
Saint Good app. As with all new things, setting up and ensuring it is up and running took some time but with support from the team I managed to get it done. It was great to use the app to open and lock the car until my card came. also helps you to locate the nearest or to select the car you want, also the app informs you of the time it takes to walk to pick up car and directs you to the car. Great App.
Sloww and crapy Filter do not work, not many options to check the business arey quickly, cannot update credit card info it keeps complaining that cc info needs to be updated. Need serious improvements.
- Bugfixes and general improvements.
- If you have any ideas, suggestions or questions about the DriveNow app, please contact us at email@example.com.