Doctor On Demand

4.8
61.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Total Virtual Care™ available when you are – anytime, anywhere. Connect face-to-face with board-certified providers and licensed therapists over live video on your smartphone or tablet.

Examples of what we treat:

- Cold & flu
- UTIs
- Depression and anxiety
- Allergies
- Skin and eye issues
- Urgent Care & more

When can I see a doctor or therapist?
Our providers are available 24 hours a day, seven days a week. You can see a provider immediately or schedule a visit at your convenience.

What can I expect in a visit?
After you select the type of visit and provide your history and symptoms, you’ll meet with your provider. Your doctor may recommend lab work and treatment, including prescriptions. After the visit, you can review your visit details in your Doctor On Demand health record.

How much do visits cost and do you accept insurance?
Our services are available with and without insurance. We also partner with many top employers to reduce your cost. See exactly what your visit will cost before you connect. There are no monthly fees.

Can my family members use Doctor On Demand, too?
Our care team can help your entire family. From medical to mental health, we’re here to make sure your family gets the care they need.


This service is available in all 50 states and the District of Columbia.
Updated on
Jul 27, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
Data can’t be deleted
4.8
61.4K reviews
Lex Grassie
October 24, 2022
Has many accessible options for doctors, therapists, and psychiatrists; and accepts most insurance so if you're insured then many services are free! However, good luck if you have a connection issues, because if the call drops you will be kicked out of your virtual visit with no option to reconnect. You're only able to schedule a completely separate appointment, often days later. I would give a much higher rating if not for this issue, but I sought help and was honestly let down pretty badly.
48 people found this review helpful
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Kristine T.
August 26, 2022
A charge was made over a cancellation that was not requested. In attempt to reschedule, the app froze, proceeded to select a new date, closed, and when I reopened everything was canceled. I reached out to technical support that too also showed error. I waited over an hour to speak with a live person that never became available. The next day I was told "we were very busy". There is a system glitch and lack of customer service. They charged me and refuse to acknowledge all technical errors.
121 people found this review helpful
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Min
August 29, 2022
It's great. Until it isn't. It did everything it promised, then all of a sudden, "No available appointments." Turns out, there are appointments, but some users see none available. It's a known problem with a questionable amount of urgency in trying to fix it. It is an app for making appointments, that cannot make appointments. Useless. +5 for being a wonderful app that changed my life. -5 for becoming totally useless. +3 for having an online version to turn to.
112 people found this review helpful
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What's new

Connect face to face with a doctor, psychiatrist or psychologist through video on your Android device. Doctor On Demand by Included Health works with or without insurance and is available at reduced rates through many major health plans and large employers. You’ll always see your cost upfront and won’t receive a surprise bill after your visit.