Doctor On Demand

Doctor On Demand, Inc

About this app

Doctor On Demand by Included Health offers 24/7 access to board-certified doctors, licensed therapists, and psychiatrists via secure video visits from your phone, tablet, or computer. When you're feeling sick, want a doctor’s note, need help with a prescription, and more, we make it easy to get quality telehealth anytime, anywhere—with or without insurance. Download the free Doctor On Demand app to get started.

Why Choose Doctor On Demand?

Fast Access to Online Doctors – See a board-certified, US-based provider with telehealth appointments anytime, day or night.

Therapy & Psychiatry – Book virtual visits for mental health concerns like stress, anxiety, depression, PTSD, trauma, and more.

Online Urgent Care, Treatment, Prescriptions – For colds, flu, allergies, skin conditions, UTIs, headaches, and more, our providers can send prescriptions to nearby pharmacies if medically appropriate.

Doctor’s Notes – Need a doctor’s note for work or school? We’ve got you covered. See an urgent care provider for help.

Insurance or Self-Pay – We work with major health plans and many employers to reduce the costs of visits for eligible members. If not covered, we offer affordable visit costs to all patients with no surprise bills.

How It Works

 1. Download the app and create an account for free.
 2. Choose to see the first available provider, or schedule a visit.
 3. Get personalized care, prescriptions, and treatment plans in an online visit.

Conditions We Treat
✔️ Cold, Flu & Sinus Infections
✔️ UTI Treatment Online
✔️ Acne, Rashes & Skin Issues
✔️ Allergies & Asthma
✔️ High Cholesterol, Diabetes & Thyroid Screening
✔️ Headaches & Migraines
✔️ Mental Health Support: Anxiety, Depression, Grief & More
✔️ Prescription Refills & Lab Orders

Frequently Asked Questions
🕒 When are doctors available?
Our virtual providers are available 24/7, 365 days a year, including weekends and holidays. Mental health appointments are often available within days—much faster than traditional providers who can take weeks

💲 How much does a visit cost?
You’ll always see your exact visit cost upfront. We accept most insurance plans and partner with top employers and health plans to lower your costs. No insurance? Our telehealth visit costs are affordable.

👩‍⚕️ Who are the doctors?
Our US-based, board-certified doctors, licensed psychiatrists, and therapists have an average of 15 years of experience and come from diverse specialties to ensure you receive expert care.

🤳How does it work?
Join a telehealth visit to connect face to face with a provider from your phone, tablet, or computer in as little as ten minutes. Like an in-person visit, your provider will discuss with you how you’re feeling, your healthcare history, and propose a recommended treatment plan. Labs, screenings, and prescriptions will be sent to nearby facilities.

⚕️What can you treat?
Our urgent care doctors can treat hundreds of issues, including cold and flu, urinary tract infections, allergies, headache, sprains, and skin conditions. They can also order labs and screenings to help with preventative care and help manage chronic care conditions. Our extensive team of therapists and psychiatrists are able to treat anxiety, stress, depression, PTSD, trauma and loss relationships, and more.

Your Privacy is Our Priority
We adhere to strict HIPAA guidelines to protect your health data and personal information.

Our providers are unable to prescribe controlled substances.

Get Started Today
Join millions of patients who trust Doctor On Demand for fast, convenient, and reliable healthcare. Download the app now to sign up for free!

Ratings and reviews

Update (2/6/25): I've used this app for 2 years. The app was great (5 stars) before the updates. There is a new interface, and it honestly sucks. The biggest fail with the app is the dropped "calls." Next, I dislike not being able to make appointments with the providers I like and trust. There are no links in the text message for direct access to your appts anymore. And you can't get your appointments to sync into your calendar. Lastly, I hate the layout. Trying to find anything takes a minute.

I used to love this service/app: however, have had terrible service the past two times I've tried to use it. Sat on hold for over an hour before I got someone on the phone and they weren't able to assist me with a name change. Then the other time the app has an error when trying to connect with a provider for my son. Please look into bugs. This has always been a great offering and I'd love to be able to use it again!

The doctors have been great but the app sucks majorly. In the last several months they have updated their system abd I use to be able to login using fingerprint and that prompts rarely now. And then last night I pointed and the whole interface changed. All my appointments with my psychologist are gone. It won't recognize my insurance. I reached out to support and they won't respond. My psychologist has no appointments bow for a month. I don't recommend this app at all.

What’s new

This release includes several bug fixes and performance improvements.