Doctor On Demand

Doctor On Demand, Inc

About this app

Total Virtual Care™ available when you are – anytime, anywhere. Connect face-to-face with board-certified providers and licensed therapists over live video on your smartphone or tablet.

Examples of what we treat:

- Cold & flu
- UTIs
- Depression and anxiety
- Allergies
- Skin and eye issues
- Urgent Care & more

When can I see a doctor or therapist?
Our providers are available 24 hours a day, seven days a week. You can see a provider immediately or schedule a visit at your convenience.

What can I expect in a visit?
After you select the type of visit and provide your history and symptoms, you’ll meet with your provider. Your doctor may recommend lab work and treatment, including prescriptions. After the visit, you can review your visit details in your Doctor On Demand health record.

How much do visits cost and do you accept insurance?
Our services are available with and without insurance. We also partner with many top employers to reduce your cost. See exactly what your visit will cost before you connect. There are no monthly fees.

Can my family members use Doctor On Demand, too?
Our care team can help your entire family. From medical to mental health, we’re here to make sure your family gets the care they need.


This service is available in all 50 states and the District of Columbia.

Ratings and reviews

The mental health providers are great and I haven't had to switch them yet like with some in person providers I've dealt with. Very personable and helpful. The only thing I don't like is that there is no option to direct message your provider or email them other than through the customer support option. Your only option to talk to them directly is through video chat and sometimes they get booked up rather quickly. Not a bad app otherwise, but that is the only thing I would change if I could.

Patients being able to reliably schedule appointments is a very important part of telemedicine. I have experienced many issues with scheduling on this app for Android, on the website version, and also the app on iOS. There is an inconsistency between each platform, they each show providers have different availability and some of the platforms won't allow you to book with certain providers. I have emailed and called support and they give me the run around. I will change my review when it's fixed.

Has many accessible options for doctors, therapists, and psychiatrists; and accepts most insurance so if you're insured then many services are free! However, good luck if you have a connection issues, because if the call drops you will be kicked out of your virtual visit with no option to reconnect. You're only able to schedule a completely separate appointment, often days later. I would give a much higher rating if not for this issue, but I sought help and was honestly let down pretty badly.

What's new

Connect face to face with a doctor, psychiatrist or psychologist through video on your Android device. Doctor On Demand by Included Health works with or without insurance and is available at reduced rates through many major health plans and large employers. You’ll always see your cost upfront and won’t receive a surprise bill after your visit.