New Android Menu hidden Modern Android devices no longer have dedicated menu buttons. This app is build around using that button to access most features including exiting out of the app. For my Galaxy tab pro, I found if I long press on the open application home key (left side home button) the Dollar Bank menu will pop up. For the Galaxy S7, long press on the "back" home key to get the DB menu to pop up.
Easy fix! It works just fine! This issue has something to do with Marshmallow or some sort of Android update. I don't know about iPhones. Anyway, once you log in, just press and hold the back button for about 3 or 4 seconds and BOOM! There appear your menu items! It's a little inconvenient but does not take long to master. DB told me they are aware of it and are working on a fix. Easy solution!
Poor Quality This app doesn't do anything for me, it shows me my account balance but nothing else. Dollar Bank advertises mobile check deposit and this app does not offer it. When you try to go back it says to use menu button and there is no menu. This is very disappointing
Substandard in the industry I agree with many of these comments. This app must undergo radical update. There should be a menue on the side with more functions. Debit and credit should be arranged orderly and neetly. Transaction "from" and "to" is not distinguishable. I have used the apps of several other banks and the score I can give it is the lowest possible on the scale. The Bank should take customer comments very seriously.
Doesn't work Keeps giving an error when I try to log in. Just shuts down. Update: same problem on 2 different phones. I've been told it's a problem with the account but of course no one at the bank can help and their customer support is only open very limited hours. When I do have the chance to call durning business hours, I can never get through. They obvilously don't care based on the number of bad reviews. They offer no online help. I reget ever using this bank.
The workaround for Samsung users had been working for me, but now I am being automatically taken out of the app into a Dollar Bank website. This is totally unusable again! Please fix for Samsung - stop giving us workarounds.