This app blows. A friend told me to sign up. Everything went smooth until I was on the last question to verify my identity. I chose to skip it since I had the rest correct. I guess that messed it all up for me because now I cant start an account and customer service said they would help but did the exact opposite. Would give zero stars if I could.
Easy to use. ( Once you do a full tour " trial and error/ searching".) Transfer funds fast from card to roundup to bank account and back to the card when you need it. And so far, as I can see. The security is even better them a lot of banks. So 5 star, lucky bastard AD's ( app developers).
Customer service is HORRIBLE. I have been on the phone over an hour total and still have not spoken to anyone. I was on hold for 20 minutes then sent to a voicemail. Why have call back option. Twice I was called back by their system and left holding appx 20 minutes before being dropped. This company owes me a personal apology and an hour's wages for the time wasted on then. They are not BBB accredited and I understand why. Don't waste your time.
You closed my account for trying to deposit a check over your mobile app saying it exceeds the risk factor or whatever....but that's what the app check deposit is for...depositing checks so Yea not a fan any more
I love the kawaii chimp and rubber card holder with the adorable kawaii chimp! And service is excellent to say the least. Definitely my favorite banking option!
This is the best prepaid card you can get the fees are amazingly low if there are any and I haven't found any yet the service is amazing when you call them they're very very helpful and it is definitely the easiest card I keep it right in my wallet with my checking account card and in fact this is actually a checking account through Kansas City Central Bank so this is actually a free checking and savings account through a reputable bank online with great service and no monthly fees with a check card you cant beat it
- Refer a Friend is back! Your favorite promotion returns but it is a little different than before. Spend $50 to unlock invites so you can earn $10 per qualifying referral. After applying, if approved for a ChimpChange Prepaid Mastercard, your friend just needs to spend $50 on their Card and you will each earn $10. See app for terms and conditions. Spread the word!
- We updated some bugs that were causing some headaches. Apologies for the hiccups and bumps you might have experienced.
Mobile banking made easy with HAPO Community Credit Union's FREE mobile app!