Hello, this is Dreamotion team. First of all, we are very sorry about the inconvenience caused. In order to solve your problem, we recommend you send a ticket to (firstname.lastname@example.org) or to Customer Support in game Settings. Thank you!
Hello, this is Dreamotion team. If you are unable to update the game with the "This app is no longer compatible with your device." message, we recommend you to go to "Settings" > Application > Google Play Store and clear the cache data of this app. If you need any other help, feel free to send a ticket to (email@example.com).