
T C
Hi. I've tried to use a charge point twice and both times I've got a message like "start point has been rejected". This sounds like there's an error with the charge point but after retrying about five times it turns out that it's to do with the payment card. This is really not helpful. I strongly suggest that if there is a payment problem then the message makes that clear. I stood for about 10 mins in the freezing cold trying to fix an issue which I could have fixed in a minute.
8 people found this review helpful

A Google user
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This is probably the worst charging app out there. It starts with the name being unintuive, followed by a complicated registration process. It takes a while to figure out how to start a charge, and then the app keeps throwing error messages. PS: It took me another 15 minutes to start a charge, and that is after spending 15 minutes to set up my account in the first place. Seriously, the worst EV charging app I have encountered so far.
25 people found this review helpful

Vincenzo Sommese
It's ok but the app is missing the most important information, the percentage of charge your vehicle is at. You plug your vehicle in, go shopping or for something to eat and you can not look on the app to see the charge percentage your vehicle is at. You can only view that at the machine. Also on my Samsung S10 phone half the time duration is hidden. The app should show you the percentage your vehicle is at and the cost of what you have used up till then.
4 people found this review helpful