HP PAY

Hindustan Petroleum Corporation Ltd.

About this app

HP PAY provides unique solution for your Fuel, LPG and Lubricants. It’s Easy, Convenient and Quick. You can get a new LPG connection, access your HP Gas account, book and pay for HP Gas, Pay for fuel by generating paycode or thru QR code scan , enrol and redeem loyalty rewards , enrol under our Retailer loyalty and mechanic loyalty to get instant redemption of your HP lubricants coupons.

Key features of our app :
- Find your nearest HPCL Petrol pumps /LPG Distributors with dynamic search
- Recharge your Wallet and Pay for Fuel
- Direct QR based fuel payments
- Facilitate Paycode payments
- Earn Loyalty rewards on your transactions
- Expense tracker for fuel expenses
- Manage your HP Gas accounts
- Request for New LPG connection
- Book and Pay for your HP Gas cylinders
- Track your Refill Order history
- Cancel Refill booking
- Bundled Suvidha features of registering any complaints , Initiate Surrender Connection, safe custody request, Change your mobile number, portability request, mechanic service request etc.
- Enrol under our Retailer loyalty and mechanic loyalty and get instant cashback of your HP lubricants coupons.
- Get Recommendations for right Lube oil for your vehicle

Contact us with your feedback and queries on [e-mail]
Call us at 18001039811
WhatsApp us at 9222201122

Like and follow us on
Facebook : https://www.facebook.com/hpcl
Twitter : https://twitter.com/HPCL
Instagram : https://www.instagram.com/HPCL

Ratings and reviews

The HP Pay app promises a 3% reward, but the transaction experience is frustrating. Every time I make a payment, the amount gets debited from my account, but the transaction fails. I then have to escalate the issue to get a refund, which is inconvenient. Before offering rewards, the app should be properly configured with a reliable payment gateway to ensure seamless transactions. Fixing these issues would make the app much more user-friendly and trustworthy.

Even after nearly a year of using the app, at least 10% of my transactions still fail. On several occasions, money gets debited and then refunded, forcing me to complete the payment through PhonePe instead. The biometric login feature is also highly unreliable — it works only once after enabling and then requires reactivation every time the app is opened, defeating the purpose of convenience.

The app UI is good, but it crashes many times. The app opening is super slow, taking around 7-8 seconds to open, and the UPI feature crashes many times with development error codes like 'SDK is not initialized.' What should be done with such error messages from the user's perspective? I can't make a payment. Additionally, there are more features remaining to try out.

What’s new

Minor Bug fixes for UPI services