I can't watch anything whether it's Live TV or Catch Up. It just say "DSTV Now has stopped working" and when I try after it just goes black and goes back to the main menu. I never had this problem before and I'm frustrated that it isn't working. Shocking that I've had 3 live chats and still nothing. Nobody seems to care about my issue. Nobody responding in time that they said they would. Feeling like I'm just a number to DSTV. Nobody taking my issue seriously
Awful!!! When I watch catch up the quality is always terrible, yet YouTube and Netflix are able to stream in HD. Also, I now cannot log in because I keep having to sign in and the app now won't accept my password! Further, the app keeps crashing! This is so poor DSTV, our premiums are so expensive and the service delivery is shocking!
The main feature of this app is streaming Live TV and it doesn't work - I get a random Video Playback error. There is no built in help or support? The Catch up functions seem to work though.
I hate that it stopped working in my country (Botswana). But it worked just fine last year and i cud have loved it. How offen is it upgraded to be relevant and available to us?
It keeps throwing 503 and 403 errors when I try to play a video. Then another dialog saying I should link my account when I already have. Even after unlinking and linking again, I still get the same error. I am on Premium.
tried to use the app on my Minix Neo U1 (its a non rooted device) at our holiday house or when we go away but keep getting the following error "video playback error - 4101" DRM failed to initialize". Apparently its not supported on any media player which really sucks. Why isn't it supported? Edit 21st Feb 2016: Since updating to the latest app last night as suggested, the error message I used to get "Video Playback Error - 4101 - DRM failed to initialize" has been replaced with: "Registration error: This device is currently registered to another user....." This device is brand new and an original device. no other user accounts have been used on this device. I'm unable to register the device due to this. This is crazy
- We have moved login upfront on the app; we have plans to personalise your experience, so all customers will need to be logged in to use the DStv Now app.
- Video playback improvements.
- Bug and crash fixes.
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