DSW Designer Shoe Warehouse

Designer Brands Inc.

About this app

Download the app for the full DSW shopping experience - plus all your VIP perks - with fast, easy checkout.

The DSW Designer Shoe Warehouse app delivers a full shopping experience with fast, easy checkout. DSW VIP members can easily access account information, including available Rewards.

DSW has thousands of shoes, handbags and accessories for women, men and kids - all at your fingertips! Download the free DSW Designer Shoe Warehouse app for:

• Easy shopping: Find the latest shoes for women, men and kids from all your favorite brands. Shop and purchase your new favorite shoes with our easy, streamlined checkout process.
• VIP access: Track your Rewards and points all in one place. Scan your VIP member card and other offers right from the app when in store (or use them directly in the app or online)
• In-store pick-up: See if the shoes you want are available before visiting your DSW store. Buy on the app and pick up in store!
• Self-checkout: Scan shoes in store, add to bag and buy through the app.
• Store locations: Check out the DSW store locator for instant directions and store hours.
• Clearance Calculator: Use the Clearance Calculator in store to see the exact price you'll pay (and how much you'll save!)
• Product scanning: Can't find your size or color in a DSW store? Scan the barcode to find it on dsw.com, read reviews and see product information.

California Privacy: California residents can find DSW’s California Privacy Notice here: www.dsw.com/en/us/legal/california-privacy-notice

Ratings and reviews

This app is misleading and withholds information intentionally to deceive the customer. It forces you to give them location access with no guarantee that the product is available at a nearby store. Sales were misleading as well. I chose a product that said "take an additional percent off of this purchase with this code.". I almost completed the purchase before being told the code that THEY promoted was only for regular price items, not sale items. Even though the app encouraged me to use.

There are areas of opportunity with the ux on the app. choosing the delivery vs. pick up option is one. I should need to tell you where I want to pick up and then still have to select pick up. if I'm selecting a location, the app should know that's what I'm choosing. also the savings codes are not always populating when a customer would want to use them. this makes for a frustrating check out.

This app is glitchier than ever before. I've enjoyed ordering shoes from here for years, but lately it's been especially painful. I've had to call customer service I've had to call customer service a couple of times and lost everything in my cart twice. The reward coupons expired in the process of waiting for resolve and all I got is compensation was a $5 voucher.

What’s new

We tightened a few loose laces so your shopping experience doesn’t trip you up. Small user experience cleanups and tech improvements to keep everything looking sharp.