Not sure why this stopped working after the last update. Worked great before with the bridge. Now I can't log in. I uninstalled, reinstalled and redid my password but still get the message to check my login info. Can you tell me when this will be fixed😵
I used to love this app until today. I am unable to log into my account. It is great to use when it works though. I have been able to save a lot on my bills by monitoring our usage Thank you guys so much for the quick fix!
The App has not worked for me in 2 months as well. When is the problem going to be resolved. First it was the bridge, now that you fixed the bridging problem, the app doesn't let me login. It says invalid username/password. Tried resetting my password and no luck. But I can login to the website with my password. You guys need to get this together or stop airing your commercial on tv so much. The insight app used to work and was awesome, now just useless if you can't login.
I can not log onto app for months. I got the energy bridge but havent been able to use it. Call Dte. Call insight app number. Been getting the run around for weeks....... wrote that june 26th. Got I response on here basically saying they were going to have it fixed. They even called me saying they forward to the experts. Now it's July 7th. Still don't work. Haven't heard a word from them again
This used to be an awesome app. I used it daily to check my energy usage with the bridge. Now, I cannot login at all. I tried resetting my password but it doesnt recognize my login. Update: I am impressed in the customer service. Fixed the problem same day.
Over 2 months, dozens of emails, hours on chat and phone an I still cannot login anymore since the crm upgrade. Insight says it is an account issue and to contact web support, web support says it is an insight issue, neither seems willing to fix it, insight no longer responds to my emails. Over 3 months now, still not working, on the plus side I did not receive a bill for June for my current residence, only the $10 final bill on my old house.
- Minor bug fixes
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Një hapësirë dixhitale për të zhvilluar biznesin së bashku.