
Amine
piece of advice, don't order this card.. the aupport replies fast only when you're new, once they get your money and you order that useless card they stop responding, YES ITS USELESS it doesnt even work on paypal, i still coulsnt finish 1 transaction, i basicly got scammed, horrible experience.

Mohd Osman
This bank make every thing easier for you to open bank account, once your account opened and you want transfer your money to anyone in other bank they delay and make plenty of reason to not send your money, I don't understand why they do that, maybe they want keep the clients money with them as long as they can and regardless what is their reasons to do that, I don't recommend anyone to open an account with this bank.
2 people found this review helpful
Dukascopy Bank SA
August 1, 2022
We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at support@dukascopy.bank

Sule Ahmed
From a wonderful service to a very poor app and deceptive behaviour. The virtual visa cards are not working, hidden charges and customer support is the worst I've ever seen. It takes them up to 10 business days or more to look at documents and the refund process is hell. I may have to delete the app from my phone.
15 people found this review helpful
Dukascopy Bank SA
March 23, 2022
We regret to note this. Please contact us at support@dukascopy.bank with your contact details so that we can address your concern.