Duke Energy

Duke Energy

About this app

With the Duke Energy app, you’ll be able to easily manage and view your accounts anywhere, anytime. Current features of the Duke Energy app allow you to:

• Easy log in. Using your Duke Energy account, you’ll be able to log in once and have options to set up either fingerprint to easily access your account.
• View and pay bill. Access your bill from anywhere and set up automatic payments. You can also view your billing history and easily compare bills from last year and last month.
• Report an outage. Inform us if your power is out and get updates on when it is estimated to be restored.
• Track energy usage. View your past and recent energy use so you can better manage it and get more detailed information.
• Set up bill reminders. Stay on top of your bill and always know when to pay.
• Save more. Take advantage of our energy- and money-saving offers.
• Customer service. Contact our customer support if you ever have questions about your service or your energy bill.

Ratings and reviews

App login doesn't work. Not sure what changed, used to work great. Now whenever I type in a password, the sign in button just doesn't respond. Couldn't get to customer service through the app because it says my address isn't in the system (even though it auto populates), so I'm posting a review on here. Can't pay my bill or use the app if I can't login. Samsung galaxy s9+, fully updated Android, updated app. Fix it please.