It's fine when it works, but... eventually push notifications stop notifying. Even when the app is running and in focus. To "workaround" this, I have to go to the home screen, then reopen Duo, THEN the queued notifications appear. It's not completely broken, but, I shouldn't have to use that "workaround".
40 people found this review helpful
This app has been hell as an IT admin. Enrollments very often don't work for no apparent reason, and refuse to give any meaningful error data. Users softlock themselves if the enrollment process gets interrupted at any point, and then their partial setup has to be completely reset from our end before they can try again. We've been getting countless calls about the setup just failing or refusing to proceed for no reason. Once set up, the app seems to work fine.
271 people found this review helpful
This is a nightmare. The first time I installed this app there were only a few problems. I got a new phone and it has turned into a giant mess. I can't get into anything I need to for school. I've had to uninstall and install the app a few times, it will suddenly not have an option to send a push only have an option to enter a passcode from Duo mobile. I have had to call my school's help desk multiple times about the issue and now I'm locked out again.
432 people found this review helpful