MyDCCU Mobile

DuPont Community Credit Union

About this app

The DuPont Community Credit Union Mobile App provides secure, convenient, around-the-clock access to your account information. Save a trip to the branch by managing your finances from your mobile device.
With the DuPont Community Credit Union Mobile App, you can:
• Check balances
• View transaction details
• Make transfers
• Apply for loans
• Pay bills
• Access debit or credit card controls
• Pay loans
• Make mobile deposits
• Set travel alerts
• Locate branch or ATM

Ratings and reviews

I've brought this up to Dupont, and they said they can't do anything about they're own app! Account Balances are innacurate, and they take hours to update or after you have physically went there to talk to them. The app crashes constantly which gets worse with each update and their website is just as useless. I'll recieve "Session is expiring" immediatly after logging in and it pops up throught my active usage in the app. It will take 3 days when making a transfer from savings to checking.

No longer updates balance after making a payment. Instead, it shows the payment pending, but the original balance is the same as before. This has led to multiple cases recently where my account dropped anywhere from $40-400 lower than expected because the system no longer subtracts pending payments, leading me to believe that I have more than I actually do. I've been using this app for about 5 years now; this was never an issue until recently. This could cause a lot of damage if unchecked.

Since the update a month ago, I have been unable to copy and paste my password into the login information window. I had no problems with this app before the update regarding pasting my password. I now have to write out my long complicated password on a piece of paper, and then patiently type it into the password field. It will then let me access my account. I have reinstalled a couple of times and talked with customer service all with no success. I used this app quite a bit, but not at all now.